Facilities Service Manager - EPA RTP | Flexible Work

LAUKOA; Durham (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid vacation and sick leave

Employer-paid basic life and AD&D

Employee Assistance Program

Flexible work environment

Voluntary benefits: critical illness,

Job summary

LAUKOA is seeking a Service Manager for DAWSON's EPA Facilities Operations at Research Triangle Park (RTP), NC. The role oversees maintenance and service work orders across multiple facilities, coordinating schedule, resources, and subcontractors.

Responsibilities include managing workflows, ensuring safety and quality, and communicating with customers and government representatives. Requires 3+ years in facilities ops, CMMS experience, and MS Office skills.

Qualifications

• Minimum of three (3) years of experience overseeing, coordinating, and executing routine and non-routine facilities operations, maintenance, and service work orders.
• Experience in a large commercial or industrial facility or across multiple facilities with complex mechanical, electrical, and structural requirements.
• Proficiency in MS Office applications (Word, Excel, Project) and strong written/verbal communication.
• Ability to read, write, and speak English fluently.

Responsibilities

• Manage and oversee routine and non-routine facilities operations, maintenance, and service work orders.
• Coordinate, schedule, prioritize, and track a high volume of concurrent work orders.
• Oversee service activities involving mechanical, electrical, structural, and other facility systems.
• Coordinate resources to support efficient service delivery and communicate status to stakeholders.
• Ensure compliance with contract requirements, safety standards, and quality procedures.
• Utilize CMMS to track work orders and maintain records.

Skills

Communication skills

Organizational skills

English fluency

MS Office proficiency

Tools

Microsoft Office (Word, Excel, Project)

Job description

LAUKOA is seeking a Service Manager for DAWSON's EPA Facilities Operations at Research Triangle Park (RTP), NC. The role oversees maintenance and service work orders across multiple facilities, coordinating schedule, resources, and subcontractors.

Responsibilities include managing workflows, ensuring safety and quality, and communicating with customers and government representatives. Requires 3+ years in facilities ops, CMMS experience, and MS Office skills.