Facilities & Security Coordinator

Disney; Burbank (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

An established industry player is seeking a Facilities & Security Coordinator to support their Global Security & Content Protection team in Burbank. This role is vital in ensuring the safety and security of the facility while providing exceptional customer service. The Coordinator will manage visitor security policies, assist with administrative functions, and collaborate with various teams to maintain a secure environment. The position requires strong organizational skills, the ability to work well under pressure, and a proactive approach to problem-solving. If you're a detail-oriented individual ready to contribute to a dynamic team, this opportunity is for you.

Benefits

Medical Benefits

Financial Benefits

Bonus Opportunities

Flexible Work Hours

Qualifications

• Strong customer service and telephone skills are essential.
• Experience in security or facilities management is preferred.

Responsibilities

• Ensure security policies are followed at the Burbank offices.
• Assist with visitor processing and manage access control.
• Monitor CCTV and provide on-set security support when needed.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

Teamwork

Tools

Microsoft Office Suite

CCTV Monitoring Systems

Job description

The Facilities & Security Coordinator plays a key role assisting the Global Security & Content Protection team in Burbank. The Coordinator role is closely tied to our Facilities function and will specialize in security systems and supporting the facility physical security needs in Burbank. This role will also serve as a support function and report to our Manager, Facilities & Security.

The following duties would part of this Coordinator position:

Corporate Facilities/Operations Responsibilities (75%)

• Ensure Visitor/Entry Security Policies are being followed at Burbank offices

• Assist with greeting and processing guests at our Burbank HQ (Reception coverage)

• Handle mail and delivery sorting, distribution, logging

• Handle all phone calls to the office main lobby

• Execute entries for Studio Lot Drive Ons and other access requests

• Execute badging, access control programming, key management, visitor management, etc.

• Assist with travel planning, billing, and administrative functions for the department

• Assist with maintaining and updating the Security Operations Reference Guide

• Liaison with Disney Facilities, Disney Security, Digital Studio, and Parking Management

• Potentially some travel for on-site security for events, screenings, film shoots, etc.

• Work closely with Technical Operations and Production teams to support secure script reads, deliveries, and distributions

• Working with the local Manager, orders office supplies, food/beverage, and related office items

• Works closely with the Manager to support internal events, celebrations, and gatherings

• Provide internal website support

• Provide support at internal company store

Security Responsibilities (25%)

• Participates in the Crisis Management and Emergency Response program for Marvel Studios

• Work closely with Security Specialist and Facilities Manager relating to the destruction of sensitive documents, security escorts for guest/vendors, Lot access reviews, and general office related security functions

• Monitor CCTV cameras

• On-set production security support when required

Traits of a successful Coordinator:

• Highly organized and proactive thinking

• Works well in a team environment

• Able to prioritize duties and work independently

• Problem solver personality that is solution driven

• Quick learner who is interested in continued education and training

• Works well in high stress environment

• Savvy with PC and Mac, along with Microsoft suite

• Strong interpersonal and communication skills

Minimum Qualifications:

• Must have strong customer service, telephone and people skills

• Some experience in Security, Facilities, and/or theatrical production needed

• Expected to work in the office 5 days a week

• Must be flexible and work production hours in some situations

• Some weekend and evening work may occur

• Must be on-call/available (at least by phone or email) 24/7 for security emergencies

• Some travel is possible with this position

The hiring range for this position in Burbank, CA is $50,300.00 to $65,000.00 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.