Facilities Response Tech - Critical Systems & Dispatch

CommonSpirit Health; Colorado Springs (CO); On-site; USD 52,000 - 62,000; Full time

Job summary

CommonSpirit Health is seeking a Facilities Support Tech to monitor alarms, surveillance, and building systems across multiple facilities in Colorado Springs. You will dispatch assistance, maintain logs, and communicate effectively under pressure while rotating shifts.

The role requires strong multitasking and clear communication, with a high school diploma and multiline phone experience. Join a patient-focused team at Penrose-St. Francis Health Services in a dynamic hospital environment.

Qualifications

• High School Diploma / G.E.D. required.
• Multiline phone experience required.

Responsibilities

• Operate centralized telephone and paging systems for multiple facilities.
• Answer incoming calls and determine proper routing of calls for multiple facilities.
• Monitor Security, Fire Alarm, and Building Automation systems and determine proper routing of urgent and nonurgent notifications.
• Develop and maintain communications log and reports, including information from callers and dispatch records.
• Respond to inquiries from customers and staff regarding services, capabilities, responsibilities and general information.
• Operate computer terminals and perform data entry, monitor surveillance cameras and alarms.

Skills

Multiline phone experience

Education

High School Diploma/G.E.D.

Job description

CommonSpirit Health is seeking a Facilities Support Tech to monitor alarms, surveillance, and building systems across multiple facilities in Colorado Springs. You will dispatch assistance, maintain logs, and communicate effectively under pressure while rotating shifts.

The role requires strong multitasking and clear communication, with a high school diploma and multiline phone experience. Join a patient-focused team at Penrose-St. Francis Health Services in a dynamic hospital environment.