Facilities Operations Specialist 3

Stanford Health Care; Menlo Park (CA); Hybrid; USD 72,000 - 96,000; Full time

Job summary

Stanford Health Care is seeking a Facilities Operations Specialist III (Senior) to lead data-driven operations within Facilities Services. You will manage tasks, drive process improvements, mentor junior staff, and translate strategic objectives into analytic roadmaps.

The role requires strong analytical skills, attention to detail, and effective communication with internal and external stakeholders. A Bachelor's degree is required and healthcare experience is preferred.

Qualifications

• 5+ years of data analysis and data management experience.
• Experience with data extraction and BI tools.
• Strong attention to detail and data quality.
• Ability to build dashboards and SOPs.

Responsibilities

• Data entry, cleansing, reconciliation, and quality checks for assets, work orders, occupancy, and energy data.
• Maintain report documentation, data dictionaries, and SOPs.
• Build, update, and test dashboards and metric reports.
• Monitor data quality issues and perform initial root-cause analysis.
• Develop Excel/Power BI tools for reporting and analysis.
• Provide end-user support and manage reporting requests.
• Submit requisitions in Workday and track invoices.
• Mentor Specialists I/II; draft standards and best practices.
• Represent Facilities Operations in governance forums; prepare exec-level presentations.
• Evaluate technology roadmaps and benefits of analytics solutions.

Skills

Excel

Power BI

Data analysis

Data quality

Stakeholder communication

Education

Bachelor’s degree

Tools

Workday

MS Access

Job description

1.0 FTE Full time Day - 08 Hour R2658624 Hybrid 108460004 Bus Ops Strategic Initiatives Facilities & Hospitality MENLO PARK, 145 El Camino Real, California

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview

The Facilities Operations Specialist III (Senior) will be responsible for managing various operational tasks, process improvements, and documentation to support the efficiency and effectiveness of Facilities Services. This position requires strong analytical skills, attention to detail, and the ability to communicate effectively with internal and external stakeholders. The role mentors Specialists I/II, manages stakeholder relationships, and translates strategic objectives into analytic roadmaps and measurable outcomes.

Locations

Stanford Health Care

What You Will Do

• Perform data entry, cleansing, reconciliation, and quality checks for asset, work order, occupancy, and energy-related data.
• Maintain report documentation, data dictionaries, and standard operating procedures (SOPs),
• Assist with building, updating, and testing dashboards and metric reports
• Monitor and escalate data quality issues; conduct initial root-cause analysis under supervision and track remediation.
• Develop and maintain Excel/Power BI-based tools for reporting and analysis.
• Provide customer service to end users, triage requests, and maintain a reporting request queue.
• Submit requisitions in Workday for purchase orders and purchase order changes.
• Processes and tracks invoices to ensure timely payment to vendors
• Mentor and train Specialists I/II; author standards, SOPs, templates, and best practices; champion continuous improvement.
• Represent Facilities Operations in governance forums and enterprise initiatives; prepare executive-level presentations and recommendations.
• Evaluate and influence technology roadmaps; collaborate with vendors; assess and realize benefits of analytics solutions

Education Qualifications

• Bachelor’s degree from an accredited college or university required.
• Relevant experience in lieu of degree may be considered. Relevant experience in lieu of degree is in addition to the experience requirements for this position.

Experience Qualifications

• 5+ years of experience in analysis and data management (Required)
• Experience in data extraction, relational database, and other business intelligence tools (Required)

Required Knowledge, Skills And Abilities

• Foundational knowledge of relational databases; ability to read simple data models and table relationships.
• High Proficiency with MS Excel (pivot tables, lookups), Access, PowerPoint, and Word.
• Strong attention to detail, data quality, and organizational skills; ability to follow SOPs and manage multiple tasks with supervision.
• Clear written and verbal communication; customer service orientation.
• Ability to work collaboratively and learn quickly; curiosity to improve processes.
• Familiarity with facilities management systems and Internet of Things (IoT) concepts preferred.
• Excellent written and verbal communication skills; ability to influence and present at multiple levels of the organization.
• Thorough understanding of data privacy, security, and healthcare compliance expectations.

Preferred Knowledge, Skills And Abilities

• Prior healthcare experience (Preferred)

These Principles Apply To ALL Employees

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer

Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale

Generally starting at $52.69 - $69.82 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.