Facilities Operations Specialist 3

LE0010 Stanford Health Care; Menlo Park (CA); On-site; USD 110,000 - 145,000; Full time

Job summary

Stanford Health Care is seeking a Facilities Operations Specialist III (Senior) to manage data, dashboards, and process improvements for Facilities Services. You will mentor staff, coordinate with stakeholders, and translate strategic objectives into analytic roadmaps with measurable outcomes.

Responsibilities include data entry, data quality checks, building and testing dashboards in Excel/Power BI, developing SOPs, and supporting governance forums.

Qualifications

• Bachelor’s degree required; relevant experience in lieu of degree considered.
• 5+ years of experience in analysis and data management.
• Experience in data extraction, relational databases, and BI tools.

Responsibilities

• Perform data entry, cleansing, reconciliation, and quality checks for asset, work order, occupancy, and energy data.
• Maintain report documentation, data dictionaries, and SOPs.
• Assist with building, updating, and testing dashboards and metric reports.
• Monitor data quality issues; conduct initial root-cause analysis under supervision and track remediation.
• Develop and maintain Excel/Power BI-based reporting tools.
• Provide customer service to end users and manage a reporting request queue.
• Submit requisitions in Workday for PO changes and process invoices to ensure timely payments.
• Mentor and train Specialists I/II; author SOPs and best practices; drive continuous improvement.
• Represent Facilities Operations in governance forums and enterprise initiatives; prepare executive-level presentations.
• Evaluate technology roadmaps; collaborate with vendors; assess analytics benefits.

Skills

Analytical skills

Communication

Stakeholder management

Mentorship

Education

Bachelor's degree

Tools

Excel

Power BI

Access

Word

PowerPoint

Job description

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 08 Hour (United States of America) This is a Stanford Health Care job.

A Brief Overview The Facilities Operations Specialist III (Senior) will be responsible for managing various operational tasks, process improvements, and documentation to support the efficiency and effectiveness of Facilities Services. This position requires strong analytical skills, attention to detail, and the ability to communicate effectively with internal and external stakeholders. The role mentors Specialists I/II, manages stakeholder relationships, and translates strategic objectives into analytic roadmaps and measurable outcomes.

Locations

Stanford Health Care

What you will do

• Perform data entry, cleansing, reconciliation, and quality checks for asset, work order, occupancy, and energy-related data.
• Maintain report documentation, data dictionaries, and standard operating procedures (SOPs).
• Assist with building, updating, and testing dashboards and metric reports.
• Monitor and escape data quality issues; conduct initial root-cause analysis under supervision and track remediation.
• Develop and maintain Excel/Power BI-based tools for reporting and analysis.
• Provide customer service to end users, triage requests, and maintain a reporting request queue.
• Submit requisitions in Workday for purchase orders and purchase order changes.
• Process and track invoices to ensure timely payment to vendors.
• Mentor and train Specialists I/II; author standards, SOPs, templates, and best practices; champion continuous improvement.
• Represent Facilities Operations in governance forums and enterprise initiatives; prepare executive-level presentations and recommendations.
• Evaluate and influence technology roadmaps; collaborate with vendors; assess and realize benefits of analytics solutions.

Education Qualifications

Bachelor’s degree from an accredited college or university required. Relevant experience in lieu of degree may be considered. Relevant experience in lieu of degree is in addition to the experience requirements for this position.

Experience Qualifications

• 5+ years of experience in analysis and data management (Required)
• Experience in data extraction, relational database, and other business intelligence tools (Required)

Required Knowledge, Skills and Abilities

• Foundational knowledge of relational databases; ability to read simple data models and table relationships.
• High Proficiency with MS Excel (pivot tables, lookups), Access, PowerPoint, and Word.
• Strong attention to detail, data quality, and organizational skills; ability to follow SOPs and manage multiple tasks with supervision.
• Clear written and verbal communication; customer service orientation.
• Ability to work collaboratively and learn quickly; curiosity to improve processes.
• Familiarity with facilities management systems and Internet of Things (IoT) concepts preferred.
• Excellent written and verbal communication skills; ability to influence and present at multiple levels of the organization.
• Thorough understanding of data privacy, security, and healthcare compliance expectations.

Preferred Knowledge, Skills and Abilities

• Prior healthcare experience (Preferred)

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer

Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale

Generally starting at $52.69 - $69.82 per hour. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.

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