Facilities Operations Manager (WMS 02)

Washington Department of Natural Resources; Washington; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Healthcare benefits

State retirement program

Flexible/compressed work schedules

Job summary

The Washington State Criminal Justice Training Commission (WSCJTC) is seeking a Facilities Operations Manager to lead daily operations and facilities management of eight buildings across our 36 acre campus in Burien, WA, and oversee regional campuses.

You will manage custodial services, grounds, environmental and waste management, and safety systems while leading a team of staff and coordinating with vendors.

Qualifications

• Bachelor’s degree in construction management, Project Management, or a related field (experience may substitute year for year for education)
• Ten (10) years of progressively responsible senior level management experience (or equivalent level of practical experience) managing plant, fleet, capital projects, maintenance, and/or construction.
• At least five (5) years of supervisory experience in positions requiring flexibility and availability for emergent needs.
• Excellent speaking, writing, and interpersonal skills with a deep understanding of organizational dynamics.
• Ability to understand immediate and executive management goals and objectives and be able to clearly articulate these to a broad range of audiences on a wide range of projects, facilities, and safety issues.
• Valid, unrestricted Washington State driver’s license.
• Demonstrated exceptional understanding of project development and management experience.
• Experience in the planning, delivery, maintenance and operations of facilities infrastructure and grounds.
• Experience in HVAC, plumbing, general maintenance and constructability.
• Experience with risk management and safety protocols.
• Ability to manage multiple complex projects with varying scope and multiple stages of completion.
• Knowledge of and familiarity with all phases of capital construction projects including engineering and architectural overview, development of specifications, budgeting, permitting, bidding, and project management experience.
• High-level experience in the administration of a complex organization including planning, organizing, and directing a diverse workforce.
• Sophisticated skills in project planning, systems planning, and change management.
• Demonstrated ability to conceptualize broad institutional goals and systematically analyze complex issues and data.
• Knowledge of or an ability to quickly gain references related to current federal, state, and local laws and regulations related to the scope of duties tied to this position.

Responsibilities

• Apply strategic management principles to plan and manage projects involving outside vendors and other diverse organizations of technical professionals. This position’s decisions involve significant risk and direct impact on agency effectiveness and stakeholders’ satisfaction.
• Support a diverse group of professionals by demonstrating effective leadership and modeling a strong work ethic, respectful communication, and high-quality service. This position serves as a mentor and trainer to their peers and is called upon to serve as back-up to the Facilities and Capital Projects Manager when necessary. This position interviews, selects, trains, assigns work, motivates, supervises, and evaluates subordinates’ work performance.
• Responsible for the agency’s compliance with city, county, state, and federal building codes.
• Draft and review policies and procedures (with the Facilities and Capital Project Managers’ oversight) which have a critical impact on the safety and security of the facility.
• Supervise and evaluate projects and personnel within the Facilities Unit.
• Assist Facilities Unit with work orders, projects, oversight and mentorship on a case-by-case basis.
• Supports state-wide efforts to resource and provide contracted training areas for government agencies to provide cost effective training venues.
• Oversees agreements with the Unit of Services for the Blind to provide a food service contractor and management of the contract with the food service vendor.
• Support state-wide efforts to resource and provide contracted training areas for government agencies to provide cost effective training venues.
• Aide in the oversight of contracted food service operations, land lease contracts to ensure proper code compliance and profit-sharing funds are received, and other contracted services as directed by the Facilities and Capital Projects Manager.
• Ensure compliance with applicable Federal, state, and local city codes and regulations.
• Ensure all guidelines set forth by the executive orders establishing sustainability and- efficiency goals for state operations.
• Ensure all new construction meets industry standards and HJA code compliance.
• Aids the Facilities and Capital Projects Manager in interagency agreements with county, state, and federal agencies.
• Serve as Facility Unit lead/point of contact in the absence of the Facilities and Capital Projects Manager for agency sanctioned emergency response planning and operations.
• Oversee and regularly report on the status and proper delegation of agency tool, key, and chemical control policies; fleet management; construction; custodial; maintenance; and other areas of facilities operations management as determined by the immediate supervisor.
• Manages agency work order requests and delegates task to appropriate team member, ensuring work orders are prioritized as required.

Skills

Strategic leadership

Vendor management

Project management

Budget management

Safety compliance

Coaching and mentoring

Communication skills

Multitasking

Education

Bachelor’s degree in construction management, Project Management, or a related field

Job description

Description

The duty station for this position is in King County, therefore the incumbent will receive 5% premium pay in addition to the salary listed.

The Opportunity:

The Washington State Criminal Justice Training Commission (WSCJTC) is recruiting for a Facilities Operations Manager to lead daily operations and facilities management of eight buildings across our 36 acre headquarters campus in Burien and provide oversight to ensure standards are met at regional campuses across the state. This leadership position oversees custodial services, building and grounds maintenance, hazardous waste management, energy conservation, and safety systems (including HVAC, plumbing, fire alarms, and elevators). This position leads a dedicated team of custodial and maintenance staff and works closely with vendors and contracted partners. This position supports the agency’s mission by ensuring WSCJTC provides a safe, secure, and comfortable environment for all staff and recruits.

If you are an effective leader with a strong background in facilities maintenance and are looking not only for a facilities role, but a chance to ensure operational excellence, environmental stewardship, and collaboration with agency and community partners, we encourage you to apply!

The Benefits:

WSCJTC offers outstanding healthcare benefits, choice of state retirement programs including a defined benefit pension plan, advancement opportunities, and flexible/compressed work schedules.

At the WSCJTC, we value the importance of creating an environment in which all employees feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.

Duties

Duties assigned to this position include (but are not limited to):

• Apply strategic management principles to plan and manage projects involving outside vendors and other diverse organizations of technical professionals. This position’s decisions involve significant risk and direct impact on agency effectiveness and stakeholders’ satisfaction.
• Support a diverse group of professionals by demonstrating effective leadership and modeling a strong work ethic, respectful communication, and high-quality service. This position serves as a mentor and trainer to their peers and is called upon to serve as back-up to the Facilities and Capital Projects Manager when necessary. This position interviews, selects, trains, assigns work, motivates, supervises, and evaluates subordinates’ work performance.
• Responsible for the agency’s compliance with city, county, state, and federal building codes.
• Draft and review policies and procedures (with the Facilities and Capital Project Managers’ oversight) which have a critical impact on the safety and security of the facility.
• Supervise and evaluate projects and personnel within the Facilities Unit.
• Assist Facilities Unit with work orders, projects, oversight and mentorship on a case-by-case basis.

• Supports state-wide efforts to resource and provide contracted training areas for government agencies to provide cost effective training venues.
• Oversees agreements with the Unit of Services for the Blind to provide a food service contractor and management of the contract with the food service vendor.
• Support state-wide efforts to resource and provide contracted training areas for government agencies to provide cost effective training venues.

• Aide in the oversight of contracted food service operations, land lease contracts to ensure proper code compliance and profit-sharing funds are received, and other contracted services as directed by the Facilities and Capital Projects Manager.
• Ensure compliance with applicable Federal, state, and local city codes and regulations.
• Ensure all guidelines set forth by the executive orders establishing sustainability and- efficiency goals for state operations.
• Ensure all new construction meets industry standards and HJA code compliance.
• Aids the Facilities and Capital Projects Manager in interagency agreements with county, state, and federal agencies.
• Serve as Facility Unit lead/point of contact in the absence of the Facilities and Capital Projects Manager for agency sanctioned emergency response planning and operations.
• Oversee and regularly report on the status and proper delegation of agency tool, key, and chemical control policies; fleet management; construction; custodial; maintenance; and other areas of facilities operations management as determined by the immediate supervisor.
• Manages agency work order requests and delegates task to appropriate team member, ensuring work orders are prioritized as required.

• Makes recommendations and aides in the writing of proposals regarding expenditure of funds on approved capital projects, personnel management costs, multi-million-dollar contracts, preparation, and execution of contracts with state and outside vendors related to physical plants and services.
• Develops and manages agency capital projects with the budget established as directed by the Facilities and Capital Projects Manager. Plans, designs, estimates, organizes, administers, and inspects minor capital building, remodeling, and repair projects.
• Maintains accurate fiscal records. Prepares fiscal budget requests and other reports at the direction of the Facilities and Capital Projects Manager as required. Plans, organizes, and directs maintenance work including custodial services, building maintenance, environmental and hazardous and other waste management and recycling, energy conservation, grounds maintenance, HVAC system management, electrical, plumbing, fire and security alarms, vehicle fleet management and elevator system management.

Qualifications

Required Qualifications/Experience:

• Bachelor’s degree in construction management, Project Management, or a related field (experience may substitute year for year for education)
• Ten (10) years of progressively responsible senior level management experience (or equivalent level of practical experience) managing plant, fleet, capital projects, maintenance, and/or construction.
• At least five (5) years of supervisory experience in positions requiring flexibility and availability for emergent needs.
• Excellent speaking, writing, and interpersonal skills with a deep understanding of organizational dynamics.
• Ability to understand immediate and executive management goals and objectives and be able to clearly articulate these to a broad range of audiences on a wide range of projects, facilities, and safety issues.
• Valid, unrestricted Washington State driver’s license.
• Demonstrated exceptional understanding of project development and management experience.
• Experience in the planning, delivery, maintenance and operations of facilities infrastructure and grounds.
• Experience in HVAC, plumbing, general maintenance and constructability.
• Experience with risk management and safety protocols.
• Ability to manage multiple complex projects with varying scope and multiple stages of completion. Effective organizational, prioritization and multitasking skills as required. Flexibility and capability to adapt to changing priorities and schedules.
• Knowledge of and familiarity with all phases of capital construction projects including engineering and architectural overview, development of specifications, budgeting, permitting, bidding, and project management experience.
• High-level experience in the administration of a complex organization including planning, organizing, and directing a diverse workforce.
• Sophisticated skills in project planning, systems planning, and change management.
• Demonstrated ability to conceptualize broad institutional goals and systematically analyze complex issues and data.
• Knowledge of or an ability to quickly gain references related to current federal, state, and local laws and regulations related to the scope of duties tied to this position.

Preferred/Desired Qualifications:

• At least ten (10) years of management experience in roles as compliance liaison with agencies such as Labor and Industries, OSHA, WISHA, EPA, Department of Ecology, etc.
• At least five (5) years of budget management experience including:
  • Financial Planning
  • Procurement
  • Complex contract negotiations
  • Cost analysis
• Knowledge and professional experience ensuring facilities’ compliance with the Americans with Disabilities Act and the Sheppard Act.
• Working knowledge of environmental and energy conservation techniques, and waste/hazardous waste/recycle techniques.

Supplemental Information

Supplemental Information:

We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to an interview. Carefully review your application before submitting. All information may be verified, and documentation may be required.

We thank you and are grateful for your service!

Contact Us:

If you have questions, contact Human Resources at [e-mail]

WSCJTC is an equal opportunity employer. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, and people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed recruiter. WSCJTC does not use the E-Verify system. For more information, please visit https://www.uscis.gov/.