Facilities Operations Manager

Jones Lang LaSalle Incorporated; Northern (KY); Hybrid; USD 76,000 - 110,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Facilities Operations Manager to oversee operations and maintenance for a dispersed regional portfolio in the United States. You will lead vendor management, procurement, and client relations to ensure high service levels and optimal property performance.

The role requires a bachelor’s degree and at least 4 years of industry experience with building systems knowledge, and proficiency in MS Office and CMMS tools.

Qualifications

• Bachelor’s degree required.
• Minimum of 4 years industry experience.
• General knowledge of building systems (mechanical and electrical).
• Proficient in MS Office and CMMS systems.

Responsibilities

• Provide leadership for efficient operations and maintenance of all facility systems.
• Maintain client satisfaction with facility services and support programs.
• Manage contracts, procurement and vendor performance.
• Meet site KPIs and monitor SLAs to identify challenges and plan actions.
• Coordinate work orders with maintenance team and vendors.
• Ensure compliance with safety policies and local codes.

Skills

MS Office

Excel

SharePoint

Teams

CMMS

Education

Bachelor’s degree

Tools

CMMS

Job description

**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**What this job involves:** The Facilities Operations Manager will oversee the management and operation of properties and personnel in alignment with Client directives and established standards and procedures. Collaborate with the Client Facility Manager to deliver exceptional services in property operation and maintenance, encompassing customer/client relations, facility upkeep, project coordination, procurement processes, and vendor management. This role is instrumental in ensuring optimal property performance and client satisfaction through efficient resource allocation and strategic decision-making.**Your day-to-day tasks will include:*** Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety in a dispersed regional portfolio.* Maintain client satisfaction with delivery of facility services and support Client programs. Develop and maintain a positive client relationship.* Provides contract, JLL corporate and account compliance management and quality control with vendor partners. Meet site Key Performance Indicators (KPIs) and monitor Service Level Agreements (SLAs) to identify potential challenges and plan corrective actions accordingly.* Partner with Client to ensure overall oversight of portfolio is well maintained in a timely manner.* Demonstrate strong collaboration and teamwork within regional team to drive overall account team success.* Facilitate work order management for maintenance team and vendors.* Enforce all Company policies and safety training requirements.* Implement and monitor hazard control and team safety practices, ensure compliance with local codes, regulations and company policies.* Support the Client in the implementation and execution of short and long-term projects* Support Client programs, processes and procedures that reduce short and long term operating costs and increase productivity.* Oversee and execute the appropriate monthly/quarterly/annual on- site inspections.**Desired experience and technical skills:****Requirements:*** Bachelor’s degree* Minimum of 4 years industry experience required either in the corporate environment, third party service provider or as a consultant* General knowledge of building systems (mechanical and electrical systems).* Proficient and skilled in MS Office, Excel, Share Point, Teams, etc. and CMMS systemsThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.**Estimated compensation for this position:**76,100.00 – 110,400.00 USD per year