Facilities Operations Manager

Aramark Corporation; Grand Rapids (MI); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a Facilities Operations Manager to lead service delivery on Facilities Management Contracts. This role involves providing leadership, managing contracts, and ensuring operational excellence while fostering strong client relationships. The ideal candidate will have a proven track record in facilities management, strong leadership abilities, and a commitment to continuous improvement. Join a company that values service and innovation, and where your contributions will make a real difference in the community and beyond. Embrace the opportunity to grow professionally in a supportive environment focused on your success.

Qualifications

• 5+ years of experience in a managerial role in Facilities Management.
• Proven leadership skills and ability to manage budgets effectively.

Responsibilities

• Lead and manage assigned contracts ensuring operational commitments are met.
• Ensure customer focus and maintain effective relationships with clients.
• Drive continuous improvement and innovation in service delivery.

Skills

Leadership Skills

Budget and Cost Control

Customer Service Skills

Communication Skills

People Management

Planning and Prioritization

Influencing Skills

Education

Formal 3rd Level Qualification (Technical)

Job description

Job Description

The Facilities Operations Manager will lead the Aramark service delivery on Facilities Management Contracts. They will use their experience and skills to deliver services to the client in an efficient and innovative way and where necessary provide the direction required to ensure all services are delivered to the highest standard in order to maximize contract growth and ensuring contract retention by ensuring Aramark becomes a valued partner.

Job Responsibilities

• Providing leadership, management and development of assigned contracts ensuring financial and operational commitments are met and exceeded.
• Support the continuous review of supplier services to ensure standard methodology and value for money is achieved.
• Management of employees; this will include their personal development, performance management and development including succession planning.
• Ensuring customer focus within all operational activities and ensuring effective relationships are maintained with key client contacts.
• Identifying and taking appropriate action on potential opportunities to deliver additional services and growing current offers.
• Quality, Environmental & Health and Safety Compliance of operations under your control.
• Adherence to company policies, procedures, and people management processes.
• Delivering continuous improvement by employing standard methodology and innovation to advance and build long lasting partnering relationships with our customers.
• Development and delivery of strategic reporting component in support of client relationship management including identification of trends and actioning accordingly.

Qualifications

• Proven background in the delivery FM, Maintenance, Custodial and Project Management Services.
• Consistent track record in budget and cost control.
• 5+ years’ experience in a managerial role.
• A formal 3rd level qualification (technical) or equivalent relevant experience in a technical or building services role.
• Proven leadership skills.
• Ability to plan and prioritize.
• Excellent customer services skills.
• Good communication skills.
• Strong influencing skills.
• Track record of people management and development.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.