Facilities Operations Leader — Soft Services & Safety (Hybrid)

GDI Ainsworth; Franklin (TN); Ibrido; USD 85.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Hybrid work model

Vacation & wellness programs

Descrizione del lavoro

GDI Ainsworth is seeking a dynamic facilities leader to oversee Soft Services and third-party providers across an assigned region. You will lead technicians and coordinators, ensuring service excellence, safety, and continuous improvement in janitorial, MAC, events, landscaping, and related services for a premier automotive client.

You will report to the Regional General Manager, manage performance, and drive efficiency through data-driven decisions, while maintaining strong client relationships

Competenze

• 5+ years of direct IFM leadership (e.g., Janitorial Manager, Operations Manager) or a bachelor’s degree in hospitality or management with at least 3 years of direct operational leadership experience.
• Experience operating within workflow systems, particularly CMMS platforms (e.g., eMaint, Maximo).
• Lean Six Sigma or equivalent continuous improvement experience.

Mansioni

• Oversee the execution of Soft Services operations, ensuring high-quality service delivery across janitorial, MAC, event coordination, landscaping, pest control, waste management, mailroom operations, and laundry services.
• Interface with customers to ensure workflow completion and timely service outcomes.
• Conduct quality assurance inspections and follow-ups across all facility services, including those beyond the primary scope of responsibility.
• Ensure work records are accurate, up-to-date, and properly documented.
• Lead event and incident investigations (e.g., Root Cause and Corrective Action) and track resolution of corrective actions within the portfolio.
• Support monthly, quarterly, and annual performance reporting based on Quality Control Plan measures.

Conoscenze

IFM leadership

Operations leadership

CMMS experience

Lean Six Sigma

English fluency

Analytical skills

Communication skills

Formazione

Bachelor’s degree in hospitality or management

Strumenti

eMaint

Maximo

Descrizione del lavoro

GDI Ainsworth is seeking a dynamic facilities leader to oversee Soft Services and third-party providers across an assigned region. You will lead technicians and coordinators, ensuring service excellence, safety, and continuous improvement in janitorial, MAC, events, landscaping, and related services for a premier automotive client.

You will report to the Regional General Manager, manage performance, and drive efficiency through data-driven decisions, while maintaining strong client relationships