Area Manager, Commercial Cleaning & Growth

GDI; Meriden (CT); On-site; USD 50,000 - 90,000; Full time

Job summary

GDI, Inc. seeks a Facilities Operations Supervisor to oversee field staff, including cleaners and supervisors, and manage a mixed portfolio of accounts to exceed client expectations.

You will plan, organize, and direct services while maintaining client relationships and promoting growth within the market. You will ensure adherence to union agreements and employee handbook, review budgets and cost projections, and work with business development to drive successful operations across facilities

Qualifications

• 3+ years progressive experience in Commercial Cleaning with at least 1 year of multi-unit/territory management.
• Strong interpersonal and networking skills.
• Customer-focused with ability to meet quality standards.
• Quality improvement mindset with accountability.
• Proficient in Microsoft Office Suite.

Responsibilities

• Maintain existing client relationships through networking and high-level facility management.
• Communicate with clients to collect feedback on services and contracts.
• Ensure union agreements and employee handbook compliance.
• Review budgets, payrolls, cost projections and supply records.
• Collaborate with Business Development and Account managers to ensure smooth operations.
• Develop long-term solutions to address customer needs.
• Train and coach staff in cleaning techniques and supervisory skills.
• Ensure customer and quality standards are met by inspections with supervisors.

Skills

Staff management

Client relations

Budgeting

Networking

MS Office

Tools

Microsoft Office

Job description

GDI, Inc. seeks a Facilities Operations Supervisor to oversee field staff, including cleaners and supervisors, and manage a mixed portfolio of accounts to exceed client expectations.

You will plan, organize, and direct services while maintaining client relationships and promoting growth within the market. You will ensure adherence to union agreements and employee handbook, review budgets and cost projections, and work with business development to drive successful operations across facilities