Janitorial Services Account Lead

GDI Services Inc US; New York (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

GDI, Inc. is seeking an experienced operations manager in New York to lead janitorial/housekeeping services for client facilities in the United States. You will drive safety, staffing, budgeting and client satisfaction while maintaining high cleaning standards.

Ideal candidates have at least 2 years of leadership experience, strong communication, and the ability to train and supervise staff across shifts. This on-site role emphasizes hands-on leadership and responsive problem solving.

Qualifications

• 2 years proven leadership and management success.
• Previous experience as a manager in a janitorial or housekeeping services role is highly desired but not required.
• Proficient in Microsoft Office/Excel.
• Previous experience with electronic timekeeping.
• The ability to perform at the highest level with minimum supervision.
• Ability to communicate with all levels.
• Exceptional decision making, problem solving and people skills.

Responsibilities

• Ensure safety program implementation and compliance
• Complete all online management and leadership training and development
• Recruit hire, train anddeploy a capable work force
• Ensure all labor, supply and equipment budget targets are met
• Conduct periodic quality audits within the facility and address any deficiencies immediately
• Conduct periodic performance reviews with client leadership to ensure all requirements and cleaning expectations are achieved consistently
• Be able to adjust to changing customer’s needs
• Must be willing to be hands on in all areas of the contract.

Skills

Leadership

People management

Effective communication

Problem solving

Decision making

Tools

Microsoft Office/Excel

Job description

GDI, Inc. is seeking an experienced operations manager in New York to lead janitorial/housekeeping services for client facilities in the United States. You will drive safety, staffing, budgeting and client satisfaction while maintaining high cleaning standards.

Ideal candidates have at least 2 years of leadership experience, strong communication, and the ability to train and supervise staff across shifts. This on-site role emphasizes hands-on leadership and responsive problem solving.