Facilities Operations Leader: Safety, Efficiency & Performance

ABM industries; Allentown (Lehigh County); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries seeks a Facilities Operations Manager to lead the service delivery, maintenance, and safety programs for a major client account. You will manage staff, vendors, and budgets while upholding contractual and safety standards.

You will drive continuous improvement, oversee routine inspections, and ensure high-quality service with a focus on customer satisfaction and operational excellence.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 5+ years of facilities, maintenance, operations, or integrated facilities management experience.
• Experience managing budgets, vendors, and customer relationships.
• Strong knowledge of OSHA requirements and workplace safety principles.

Responsibilities

• Direct and coordinate daily facilities operations to ensure reliable, safe, and efficient service delivery.
• Oversee building maintenance, preventive, corrective maintenance, janitorial, grounds, utilities, and other facility services.
• Monitor work orders, PM schedules, service requests, and outstanding actions.
• Lead facilities personnel, establish roles, expectations, and operating standards.
• Develop strong client relationships and serve as operational advisor to the client.

Skills

Operational leadership

Customer relationship management

Financial management

People development

Safety leadership

Vendor management

Strategic planning

Continuous improvement

Education

Bachelor’s degree in Facilities Management, Engineering, Business Administration, Operations Management, or related field

Equivalent experience may be considered

Tools

CMMS

Microsoft Office

Job description

ABM Industries seeks a Facilities Operations Manager to lead the service delivery, maintenance, and safety programs for a major client account. You will manage staff, vendors, and budgets while upholding contractual and safety standards.

You will drive continuous improvement, oversee routine inspections, and ensure high-quality service with a focus on customer satisfaction and operational excellence.