Facilities Operations Lead: Training & Member Experience

Life Time Inc.; Centennial (CO); On-site; USD 33,000 - 44,000; Full time

Job summary

Life Time Inc. is seeking a Facility Operations Assistant Manager in Centennial, CO to support the Facilities Operations Manager in delivering clean, well-maintained facilities and excellent member service.

This full-time role involves training staff, providing managerial support during absences, and flexible scheduling to meet business needs. Key duties include overseeing locker rooms and fitness spaces, handling member feedback with prompt follow-up, assisting with budgeting, and participating

Qualifications

• High School Diploma or GED
• CPR/AED certification within 30 days of hire
• 1 year of customer service experience
• Aquatic Facilities Operator Certification (AFO)
• CPO license within 3 months of hire

Responsibilities

• Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities
• Responds to member feedback with urgency and provides follow up communication with solutions
• Assists the manager with monthly and annual budget recommendations
• Assists in training team members through providing ongoing training, coaching, counseling, and continuous feedback
• Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations
• Assists with the recruiting and interviewing for the Operations department
• Attends weekly department head, Operations department, and "all club" meetings
• Builds positive relationship with members while gathering feedback
• Coordinates and creates Operations staff schedules

Skills

Customer service

Education

High School Diploma or GED

CPR/AED certification

Aquatic Facilities Operator Certification (AFO)

Certified Pool Operator (CPO)

Job description

Life Time Inc. is seeking a Facility Operations Assistant Manager in Centennial, CO to support the Facilities Operations Manager in delivering clean, well-maintained facilities and excellent member service.

This full-time role involves training staff, providing managerial support during absences, and flexible scheduling to meet business needs. Key duties include overseeing locker rooms and fitness spaces, handling member feedback with prompt follow-up, assisting with budgeting, and participating