Facilities Operations Lead | Member Experience & Safety

Life Time Inc.; Johns Creek (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Life Time Inc. is seeking a Facility Operations Assistant Manager to support the Facility Operations Manager in maintaining clean, safe, and welcoming clubs. You will help with space maintenance, staff development, and serve as a productive backup when the Manager is away.

The role follows the opposite schedule of the Manager and requires flexibility to meet business needs. Candidates should have CPR/AED, at least 1 year of customer service, and essential certifications in aquatic facility

Qualifications

• High School Diploma or GED is required.
• CPR/AED certification within the first 30 days of hire.
• 1 year of customer service experience.
• Aquatic Facilities Operator Certification (AFO).
• Certified Pool Operator license (CPO) within 3 months of hire.
• Must be available to work a flexible schedule to meet the needs of the business.

Responsibilities

• Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities.
• Responds to member feedback with urgency and provides follow up communication with solutions.
• Assists the manager with monthly and annual budget recommendations.
• Assists in training team members through providing ongoing training, coaching, counseling, and continuous feedback.
• Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations.
• Assists with the recruiting and interviewing for the Operations department.
• Attends weekly department head, Operations department, and all club meetings.
• Builds positive relationship with members while gathering feedback.
• Coordinates and creates Operations staff schedules.

Skills

Customer service

Education

High School Diploma or GED

Tools

Aquatic Facilities Operator Certification (AFO)

Certified Pool Operator license (CPO)

Job description

Life Time Inc. is seeking a Facility Operations Assistant Manager to support the Facility Operations Manager in maintaining clean, safe, and welcoming clubs. You will help with space maintenance, staff development, and serve as a productive backup when the Manager is away.

The role follows the opposite schedule of the Manager and requires flexibility to meet business needs. Candidates should have CPR/AED, at least 1 year of customer service, and essential certifications in aquatic facility