Facilities Operations Lead – Guest Experience

Spanish Springs Lanes; Conyers (GA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Wellness resources

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program

Job summary

Lucky Strike Entertainment is seeking a Facility Manager to own the day-to-day health, safety, and performance of the center. You will lead the maintenance team, oversee preventative maintenance and repairs, manage vendors, and keep lanes, attractions, kitchen equipment, and building systems running safely and reliably.

The role focuses on preventing downtime, solving problems quickly, and maintaining an exceptional guest experience.

Qualifications

• 3+ years of facilities or technical operations leadership in a high-volume environment.
• Experience with plumbing, electrical repair, HVAC, and general contracting.
• Ability to build and lead a maintenance team focused on uptime and guest satisfaction.
• Financial acumen including preventive maintenance budgeting, vendor management, and cost control.
• Strong understanding of safety compliance, OSHA standards, and regulatory requirements.

Responsibilities

• Perform and oversee daily repair and maintenance across mechanical, electrical, plumbing, carpentry, lanes, and attractions
• Own preventative maintenance across the center, scheduling regular service and system checks to catch issues before they become failures
• Document all maintenance work and monitor equipment performance to stay ahead of downtime
• Serve as the on-site technical expert, completing repairs and troubleshooting issues with speed and precision
• Manage contractors, vendors, parts inventory, and facility budgets
• Train and develop maintenance team members in safe practices, technical skills, and quality standards
• Provide technical support during peak hours including nights, weekends, and holidays to keep the center fully operational

Skills

Facilities leadership

Maintenance management

Vendor management

Budgeting

Safety standards

Mechanical knowledge

Flexible availability

Job description

Lucky Strike Entertainment is seeking a Facility Manager to own the day-to-day health, safety, and performance of the center. You will lead the maintenance team, oversee preventative maintenance and repairs, manage vendors, and keep lanes, attractions, kitchen equipment, and building systems running safely and reliably.

The role focuses on preventing downtime, solving problems quickly, and maintaining an exceptional guest experience.