Facilities & Operations Director: Impactful Leadership

Familylinks; Pittsburgh (Allegheny County); On-site; USD 85,000 - 98,000; Full time

Benefits offered by this job

Low-cost medical insurance

Dental/Vision insurance

Generous PTO

Paid holidays

Training

Employee recognition program

Referral program

Tuition reimbursement

403(b) retirement plan

Job summary

Familylinks is seeking a Director of Maintenance and Facilities in Pittsburgh to lead strategic planning, management, and oversight of facilities, grounds, fleet operations, safety programs, and capital projects. You will ensure compliant, safe operations, supervise staff, manage vendors, budgets, and develop long-term asset strategies aligned with our mission.

This leadership role requires strong negotiation, project management, and ability to drive efficiency across multiple sites.

Qualifications

• A minimum of an associate's degree in related field plus three (3) years related experience, or a high school diploma or equivalent and five (5) years of relevant experience.

Responsibilities

• Provide strategic and tactical leadership, direct, coach, and develop staff to achieve performance goals and objectives.
• Provide leadership in facilities management, risk reduction, performance metrics, work process efficiency, and team performance.
• Analyze overall facilities functions and make recommendations on operating decisions to meet regulation requirements.
• Oversee and provide guidance and support to the Facilities Manager on facilities projects and general maintenance and ensure all facilities are operating by state and local code while maintaining a safe work environment for staff.
• Develop departmental goals, metrics, and key performance indicators to measure facility performance, preventative maintenance completion rates, work order efficiency, safety compliance, and budget performance.
• Collaborate with other Familylinks departments to align facilities operations, capital planning, safety initiatives, and resource allocation with organizational goals and strategic priorities.
• Establish and manage an effective on-call strategy for afterhours emergencies.
• Develop, implement, and oversee agency-wide policies, procedures, and standards related to facilities operations, maintenance, safety, security, emergency preparedness, fleet management, and regulatory compliance, ensuring alignment with organizational goals and industry best practice.
• Develop and maintain relationships with vendors/contractors and maintain a database of qualified vendors and contractors.
• Oversee internal/external audits and other compliance/facility inspections.
• Resolve conflicts with vendors and contractors.
• Develop policies and procedures related to facilities and compliance.
• Ensure project costs and/or purchases remain within budgeted line items.
• Ensure agency purchases are within the procurement policy guidelines.
• Interview, hire, train, and evaluate staff, and maintain approved staffing levels.
• Conduct on-site investigations of critical maintenance issues.
• Manage and coordinate the vehicle fleet including purchases, leases, insurance, registrations, insurance claims, and all safety related issues.
• Plan, organize, and coordinate all phases of Fire, Safety, and Security operations including off duty and weekend inspections of security as part of normal work requirements.
• Co-chair the Health and Safety Committee.

Education

Associate's degree in related field

High school diploma or equivalent + 5 years related experience

OSHA certifications preferred

Certified Facility Manager (CFM) / Facility Management Professional (FMP)

Tools

MS Office

Job description

Familylinks is seeking a Director of Maintenance and Facilities in Pittsburgh to lead strategic planning, management, and oversight of facilities, grounds, fleet operations, safety programs, and capital projects. You will ensure compliant, safe operations, supervise staff, manage vendors, budgets, and develop long-term asset strategies aligned with our mission.

This leadership role requires strong negotiation, project management, and ability to drive efficiency across multiple sites.