Facilities Operations Coordinator

Healthcare Services Group, Inc; Greenwich (CT); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary and benefits

Paid time off

Paid holidays

Benefits

Job summary

Healthcare Services Group, Inc. is seeking a Facilities Coordinator to provide administrative and operational support to the school’s Facilities Department.

You will handle work orders, service requests, scheduling, and day-to-day coordination, ensuring timely completion and accurate records. The role requires strong organization, clear communication, and the ability to manage multiple priorities in a fast-paced educational environment, collaborating with facilities staff, administrators,

Qualifications

• High school diploma or equivalent required; associate degree or additional education in business administration, facilities management, operations, or a related field preferred.
• 2+ years of experience in facilities, maintenance, property management, operations, administration, dispatching, or a related field preferred.
• Experience working with work order, CMMS, ticketing, or service request systems preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to maintain accurate records.
• Ability to prioritize multiple requests and manage competing deadlines.
• Strong computer skills, including Microsoft Office, Outlook, Excel, and related administrative systems.
• Ability to communicate effectively with employees at all levels of an organization.
• Previous experience in a school, university, healthcare, hospitality, property management, or commercial facilities environment is a plus.

Responsibilities

• Receive and review facilities-related work orders and service requests through the school's designated work order/CMMS system, email, phone, or other communication channels.
• Evaluate incoming requests and determine the appropriate department, trade, or team member to handle each request.
• Assign work orders to maintenance technicians, custodial staff, grounds personnel, or other appropriate team members.
• Prioritize requests based on urgency, safety, operational impact, and school needs.
• Monitor open work orders and follow up with assigned employees to ensure timely completion.
• Update work order statuses and maintain accurate documentation.
• Escalate urgent, overdue, or complex requests to the Facilities Manager or Director of Facilities.
• Identify recurring issues and communicate trends to Facilities leadership.

Skills

Work Order Management

Scheduling & Coordination

Administrative Support

Dispatching

Customer Service

Microsoft Excel

CMMS / Facilities Management Systems

Vendor Coordination

Organization & Time Management

Problem Solving

Communication

Attention to Detail

Multitasking

Education

High school diploma

Associates degree preferred

Tools

CMMS

Microsoft Excel

Microsoft Outlook

Microsoft Office

Job description

Healthcare Services Group, Inc. is seeking a Facilities Coordinator to provide administrative and operational support to the school’s Facilities Department.

You will handle work orders, service requests, scheduling, and day-to-day coordination, ensuring timely completion and accurate records. The role requires strong organization, clear communication, and the ability to manage multiple priorities in a fast-paced educational environment, collaborating with facilities staff, administrators,