Facilities Operations Assistant

Harvard Central Administration (CADM) Talent Acquisition; Cambridge (MA); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement plans

Tuition assistance

Commuter benefits

Job summary

Harvard University Housing & Real Estate seeks a Property Operations Assistant to manage day-to-day building operations across Harvard’s housing portfolio in Cambridge. You will coordinate maintenance, oversee contractor work, and monitor HVAC and energy systems to ensure safe, efficient, and reliable facilities.

The role requires a high school diploma (or equivalent) with technical certification or 2+ years in facilities, plus strong communication and vendor liaison skills.

Qualifications

• High School diploma or equivalent and/or technical certification.
• Minimum 2+ years in facilities, building operations or related field.
• Experience in HVAC, plumbing, electrical and carpentry systems is preferred.
• Familiarity with building automation systems and work management systems desirable.

Responsibilities

• Ensure properties are maintained to safety and quality standards.
• Monitor buildings daily; log activity and coordinate repairs.
• Oversee repairs by coordinating outside contractors.
• Receive and prioritize maintenance requests via a work order system.
• Monitor HVAC systems; troubleshoot and recommend improvements.
• Perform building inspections for preventative maintenance and energy efficiency.
• Collaborate with the Property/Area Manager and communicate issues.

Skills

HVAC knowledge

Building operations

Maintenance coordination

Safety & compliance

Strong communication

Vendor liaison

Facilities management

Education

High School diploma or equivalent

Technical certification

Tools

Microsoft Word

Excel

Access

Yardi

Outlook

Job description

Harvard University Housing & Real Estate seeks a Property Operations Assistant to manage day-to-day building operations across Harvard’s housing portfolio in Cambridge. You will coordinate maintenance, oversee contractor work, and monitor HVAC and energy systems to ensure safe, efficient, and reliable facilities.

The role requires a high school diploma (or equivalent) with technical certification or 2+ years in facilities, plus strong communication and vendor liaison skills.