Facilities Manager, Custodial Operations

Smith College; Northampton (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Smith College seeks a dedicated Facilities Manager for Custodial Operations to oversee and coordinate custodial staff and operations. The ideal candidate will have a strong background in facilities management, excellent communication and customer service skills, and the ability to manage multiple tasks in a dynamic environment. This full-time position includes supervising staff and ensuring a high standard of cleanliness and safety across campus facilities.

Qualifications

• 1 to 5 years of relevant experience in custodial or facilities management.
• Ability to supervise and train staff effectively.
• Must work a flexible schedule, including evenings and weekends.

Responsibilities

• Coordinate custodial operations and manage staff.
• Supervise and train custodial staff to ensure efficient operations.
• Review and approve custodial payroll and maintain supply records.

Skills

Communication

Customer Service

Problem Solving

Team Management

Organization

Education

High School Diploma or equivalent

Tools

PC systems and software

Job description

Facilities Manager, Custodial Operations

View more categories View less categories Administrative Jobs Institutional & Business Affairs ,Facilities Management & Sustainability Employment Type Full Time Institution Type Four-Year Institution

If you have any questions about the position or our application process, reach out to us at [e-mail] .Facilities ManagementJob Description

Essential Functions

Custodial Operations 35%

• Coordinate with the Associate Director Facilities, Operations to manage custodial operations within the department.
• Research and recommend appropriate furnishings, supplies and equipment throughout all areas.
• Act as contact for vendors and suppliers. Work closely with manager of evening operations and manager of housekeeping operations to identify specific department requests and needs. Assist with identifying, prioritizing and provide critical information for capital projects.
• Work with the supervisor of the grounds department regarding the readiness of the campus during inclement weather conditions including the scheduling of custodial staff support.

Custodial Supervision 35%

• Supervise, train, motivate custodial staff to perform jobs effectively and safely.
• Conduct frequent meetings with coordinating custodians and custodial staff to discuss plans and review policies and procedures, promoting a strong team approach and thorough understanding of departmental standards and work rules.
• Regularly inspect work areas in academic and residential locations and follow up on service related issues.
• Document building inspections and work with staff to address concerns and establish performance goals.
• Evaluate and document custodial performance and work with Manager on progressive discipline if warranted. Interview job applicants and recommend new hires.
• Encourage problem solving and create appropriate independent customer service skills within work group.

Administration 20%

• Review and approve custodial payroll.
• Maintain master spreadsheet recording all current supplies, chemicals and equipment. Oversee work order process, weekly staff reports, distribute and track overtime for custodial coverage, building checks, event support and additional projects when assigned.
• Investigate, document, and prepare billing for all damages in academic buildings.
• Maintain comprehensive knowledge of current union contract(s) and comply with all contract language.
• Participate in and contribute to department and management meetings.

Training 10%

• Contribute to the design and implementation of departmental training programs.
• Schedule and conduct training sessions to ensure a high level of safety and cleanliness standards are upheld across divisions.
• Attend educational opportunities aimed at enhancing professional skills.

Minimum Qualifications

1 to 5 years of relevant experience

Skills

Excellent verbal and written communication ability and customer service skills. Demonstrated ability to work with students, student organizations, faculty, and staff. Ability to organize and prioritize work, takes initiative, resolve problems, and manage teams. Must work well independently and manage multiple tasks simultaneously. Must be proficient in PC systems and software. Ability to work a flexible schedule, which includes evenings and weekends.

Please attach BOTH a current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application. You will NOT be able to attach additional files after you have hit the Submit button.Review of applications will beginJune 2, 2025Position Type:RegularAbout Smith CollegeLocated in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at [e-mail] .As set forth in our mission and values , Smith College is committed to promoting a culture of equity and inclusion among students, staff and faculty. The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

Organization

Working at Smith College

Founded in 1871, Smith College is the nation's largest liberal arts college for women. The reputation of the College as one of the finest in the country holds strong because of the dedicated work of our staff, faculty, and administration. We are a diverse group bringing to our community different talents, perspectives, and experiences. Our strength arises from this diversity and is sustained by a community value of providing an outstanding educational environment for our nearly 2,700 students. Smith College is located in Northampton, a lively town of 30,000 in the Connecticut River valley of western Massachusetts.

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