Facilities Manager

Confidential; New York (NY); On-site; USD 110,000 - 125,000; Full time

Job summary

Premium Sports & Recreation in New York, NY seeks an experienced Facilities Manager to lead operation at our high-volume indoor venue. This role requires overseeing 24/7 operations, managing 15-20 staff across shifts, and ensuring pristine guest experiences.

The position offers a competitive salary range of $110,000 to $125,000 per year, plus performance bonus and benefits, with on-site responsibilities in New York City.

Qualifications

• 5+ years of progressive facilities management in high-volume, premium venues.
• Experience optimizing labor costs and operating expenses.
• Strong background in building infrastructure, MEP, OSHA safety standards, and NYC codes.
• Proven shift-based workforce management and surge staffing.

Responsibilities

• Lead, schedule, and mentor a core team across shifts.
• Drive labor and operational efficiency while maintaining luxury standards.
• Enforce white-glove cleanliness and safety across customer zones.
• Manage preventive and reactive maintenance for building systems (HVAC, electrical, plumbing, MEPS).
• Develop and execute weather contingency plans and staffing during disruptions.

Skills

Facilities management

Labor scheduling

Budget management

Vendor management

Staff leadership

MEP systems

OSHA safety

Local codes (NYC)

Job description

Facilities Manager - Premium Sports & Recreation

Location: New York, NY

Job Type: Full-time Salary | On-Site (24/7 Operations Oversight)

Compensation: Competitive Salary ($110,000 to $125,000 per year) + Performance Bonus + Benefits

We are seeking an experienced, operationally rigorous, Facilities Manager to lead facility operations at our high-volume, premier indoor sports and recreation venue in New York City. Positioned at the higher end of the market, our facility demands immaculate customer-facing presentation, flawless mechanical reliability, and consistent five-star guest experiences around the clock.

Key Responsibilities:

• Shift Leadership & Delegation: Lead, schedule, and mentor a core team of 15-20 maintenance, custodial, and operations staff across shifts. Develop and manage a 168-hour weekly staffing and coverage plan to ensure seamless day-and-night operations, while delegating responsibilities across the team.
• Cost & Time Optimization: Drive labor and operational efficiency through data-backed scheduling, preventive maintenance prioritization, and disciplined vendor and utility cost management to protect margins without compromising luxury standards.
• Premium Quality Control: Enforce white-glove cleanliness, optimized playing spaces and surfaces, operational standards, and safety protocol, across all customer-facing zones and spaces.
• Comprehensive Maintenance Oversight: Manage preventive and reactive maintenance for building systems, including commercial HVAC, electrical, plumbing, mechanical systems (MEP), and specialized athletic equipment.
• Inclement Weather Strategy: Develop and execute dynamic weather contingency plans, rapidly scaling operations by onboarding and deploying temporary staffing during storms and seasonal disruptions to maintain safety and uninterrupted access.

Cost & Time Management Acumen

• Fiscal Stewardship: Track operating budgets, forecast staffing expenses, negotiate vendor contracts, and manage inventory to eliminate waste and maximize ROI.
• Operational Velocity: Excel at triaging competing mechanical, administrative, and guest-facing priorities, deploying resources swiftly to minimize facility downtime and optimize labor spend.

Qualifications

• 5+ years of progressive facilities management experience in high-volume, premium commercial venues (sports complexes, luxury fitness, hospitality, or entertainment).
• Demonstrated mastery of time, task, and budget management, with a proven record of optimizing shift labor and operating expenses.
• Strong background in building infrastructure, MEP systems, OSHA safety standards, and local NYC building codes.
• Proven track record in shift-based workforce management, cross-shift communication, and surge-staffing during peak events or severe weather.
• Collaborative mindset with a sharp eye for aesthetic and functional detail.