Facilities Manager

EMCOR Facilities Services; New Milford (CT); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Job summary

A leading facilities management company in New Milford, Connecticut is seeking a Facility Manager. The ideal candidate will oversee all aspects of facility operations, ensuring adherence to safety standards and client satisfaction. Responsibilities include managing SLAs and KPIs, client relationship management, and participating in safety meetings. The role requires a Bachelor's degree and 7-10 years of experience in facilities management, along with excellent communication and leadership skills.

Qualifications

• Minimum of 7-10 years of experience in facilities management and team leadership.
• OSHA 10 hour and/or 30 hour card required, certifications a plus.
• Ability to read, comprehend, and write instructions and reports.

Responsibilities

• Plan, coordinate, and ensure execution of work through CMMS.
• Build relationships with clients and participate in meetings.
• Manage metrics and KPIs, developing action plans as needed.

Skills

Facilities management experience

Team leadership

Microsoft Office proficiency

Strong communication skills

Problem-solving ability

Education

Bachelor's Degree or equivalent

Tools

Computer Maintenance Management System (CMMS)

Enterprise Software

Job description

The Facility Manager (FM) is responsible to plan, direct, coordinate and ensure execution of all work related to the EMCOR Facilities Services (EMCOR) scope responsibility at the site is tracked, completed and recorded in the Computer Maintenance Management System (CMMS). The FM will ensure the client's expectations, site KPI’s and EMCOR goals are achieved. FM will develop action plans and Root Cause Analysis to correct all issues or underperforming services at the site. The FM is responsible for working with maintenance personnel and subcontractors to ensure duties are completed safely, effectively and properly documented within the CMMS, OSHA and internal standards. The FM will facilitate safety and operational meetings responsible for driving the safety and operating culture within their team. The FM will manage and respond to breakdowns and emergency calls and oversee time-critical repairs. The FM will also be responsible for supporting corporate projects and be the primary interface between EMCOR and the client at the facility, fostering an environment aligned with EMCOR values and culture. The FM will develop strategies to improve overall reliability of equipment, safety of teammates and overall cost to deliver services. The Facility Manager will participate in customer meetings, develop relationships with customer points of contact and end users, and develop and deliver presentations related to the performance of their site.

Responsibilities

• Plan, Schedule and Coordinate all work through the CMMS system, facilitate Daily Maintenance Planning (DMP) meetings with the team, ensuring all SLA’s and KPI’s are met including on-time completion. Organize workload to manage normal day-to-day activities and supervise teammates and subcontractors to ensure work is executed safely, on time and to the EMCOR quality standards. All documentation to be kept and organized in a manner to meet any customer audits
• Build relationships with the clients and participate in client meetings to understand priorities, objectives and make recommendations to improve facility productivity, quality of service, reduction of cost and improvement of overall KPI results. Model company & client policies and procedures. Identify, analyze, and resolve problems in a team environment
• Foster a positive work environment with associates performing work order audits focused on ensuring safety and quality expectations are met. Provide training, mentorship, and development, managing the review process focused on performance and representation of EMCOR values and culture
• Manage small projects on site and/or interact with the EMCOR corporate project team to assist with proposals, Scope of Work documents, and project execution. Follow up on punch-list items and provide feedback to the corporate project team Evaluate physical buildings, assets, equipment, and processes for compliance with standards (both company and client) as required
• Manage all metrics and KPI’s associated with their site including operational, safety and financial (Budget, Accruals & Savings) metrics. Ensure compliance with all site KPI metrics, developing and executing action plans when necessary. Develop and make presentations to internal and customer audiences related to site performance
• Manage Vendors safety and performance while on site and Provide input/participate in regularly scheduled subcontractor performance reviews
• Promote commitment to environmental health and safety by leading daily toolbox talks and weekly safety meetings with the EMCOR team and managing vendor on site safety process including execution of permits. Ensure all teammates and vendors are adhering to safety practices. Investigate any concerns, escalating issues to EMCOR operation and safety management resources, making recommendations for resolution
• Understand all compliance related services in scope and ensure execution and documentation of services is accurate to exceed all potential compliance audit requirements

Qualifications

• Bachelors’ Degree or equivalent combination of education and experience
• Minimum of 7-10 years of experience in facilities management and Team Leadership
• OSHA 10 hour and/or 30 Hour card is required. Facility Maintenance Professional (FMP), Certified Facility Manager (CFM), Sustainability Facility Professional (SFP), Root Cause Analysis (RCA) certification a plus
• Strong computer skills using Microsoft Office, including proficiency in Excel, Word and PowerPoint. Experience with Enterprise Software and CMMS required. Experience with Corrigo a plus
• Ability to read and comprehend instructions including, but not limited to, safety policies and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in individual and small group situations. Ability to communicate effectively and efficiently with both management and field level employees

SUPERVISORY SKILLS

• Engage associates to complete tasks efficiently and with a positive attitude
• Ability to coach associates in a constructive manner
• Leads by example and practical applications

PROFESSIONAL SKILLS

For exempt and non-exempt office positions

• Exhibit business acumen and the ability to analyze business issues
• Provide solutions that address and align to broader business requirements and strategic initiatives
• Collaborate across business functions within EFS and with the customer to leverage expertise
• Define priorities that result in greatest organizational impact and complete successful execution

SAFETY FOCUS

• Model safe work habits to your work team
• Conduct safety training meetings with your work teams and share Good Work Practices (GWPs) and other safety tools
• Attend safety training and ensure your team has completed all safety training
• Embrace a culture focused on creating and operating in a safe work environment
• Follow all workplace and trade safety laws, regulations, standards, practices and policies at all times
• Wear personal protective equipment when applicable
• Evaluate the personal protective equipment and tools/equipment used by your team and ensure they meet standards; replace as needed
• Report all safety issues, concerns and violations; discipline associates who violate safety guidelines

ETHICAL CONDUCT

• Complete work in a safe manner
• Follow policies and procedures as outlined by law, company and customer
• Treat co-workers, supervisor and customer with mutual trust and respect
• Always follow the anti-harassment policy

COMMUNICATION SKILLS

• Give and receive instructions in a clear and professional manner
• Communicate effectively with supervisor

RESULTS DRIVEN

• Accurately complete tasks in timely and consistent manner
• Ability to understand and carry out instructions
• Follow a disciplined approach to complete daily activities

INITIATIVE

• Strong organizational and analytical skills
• Willing to go “above and beyond” to satisfy the customer
• Work with minimal supervision

INTERPERSONAL SKILLS

• Work cooperatively within a team
• Build positive relationships with co-workers, supervisor and customer

PERSONAL RESPONSIBILITY

• Arrive on time and prepared for work
• Flexible and able to adapt to changing business needs

Physical Demands

• Frequent office deskwork, requiring sitting, using phone, and computer. Regularly requires extensive walking when performing site audits and physical building checks. Occasionally requires climbing, stooping, kneeling, crouching, and lifting up to 50 pounds
• Mix of office and manufacturing environment with varying levels of noise. Can be loud, with extreme hot/cold temperatures, dust, oil, and debris. Occasionally requires presence on construction projects. The following safety equipment may be required: steel toe shoes, hearing protection, hardhat or bump cap and eye protection. Potential overnight travel required

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service

Industries

Facilities Services

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