Facilities Manager

Jones Lang LaSalle Incorporated; Los Angeles (CA); On-site; USD 102,000 - 147,000; Full time

Benefits offered by this job

401(k) matching

Medical, Dental & Vision

Paid parental leave

Paid time off

DailyPay access

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking an experienced FM Operations Lead for on-site management in Los Angeles. You will serve as the single point of contact for daily FM operations across one or more sites, directing both technical and administrative teams to ensure optimal performance and service delivery.

Role emphasizes budget adherence, vendor collaboration, and strong people management. You will partner with HR, supply chain, and account teams to drive value and continuous

Qualifications

• 5+ years facility management experience in corporate or third-party service provider
• BS or equivalent work experience in Facilities Management
• Strong interpersonal and supervisory skills

Responsibilities

• Single point of contact for daily FM operations and management of a site or multi-sites as appointed
• Matrix manage both technical and administrative staff
• Responsible for the performance and morale of all resources deployed for FM scope in the assigned facilities
• Collaborate with supply chain on opportunities to define scope, coordinate supplier walkthroughs, and manage supplier performance at property level
• Represent JLL and maintain partnership management for service, performance, compliance, ethics, people and relationships for the assigned sites
• SPOC for all JLL HR related matters for the JLL FM team assigned
• Maintain regular contact with HR for people management, Learning & Development programs and leave planning

Skills

Facility management

Budgeting

Supervisory skills

Vendor management

HR coordination

Education

BS in Facilities Management

Tools

Workday

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsibilities

• Single point of contact for daily FM operations and management of a site or multi-sites as appointed
• Matrix manage both technical and administrative staff
• Responsible for the performance and morale of all resources deployed for FM scope in the assigned facilities
• Collaborate with supply chain team on opportunities to define scope, coordinate supplier walk-through, and manage supplier performance at property level
• Responsible to represent JLL and to portray partnership management in the areas of service, performance, compliance, ethics, people and relationship management for the assigned sites.
• SPOC for all JLL HR related matters for the JLL FM team assigned
• Maintain regular contact with HR for people management, Learning & Development programs and leave planning
• Documentation of HR activity as per JLL HR and WorkDay guidelines
• With supply chain identify opportunities to deliver differentiated value through quality, innovation or cost improvements.
• Work in conjunction with central supply chain programs and account specific programs to support client specific needs.
• Participate in the Experience Clean Supplier Partnership program, including meeting governance requirements and scorecard review for responsible sites.
• Client service and experience focus in collaboration with Account Director
• Understand JLL contractual scope thoroughly and ensures all contractual commitments are fulfilled at all times
• Focus on Client & End User Human Experience and brings in JLL Experience concepts to the assigned sites
• Demonstrates continuous improvement on all key measurables
• Responsible establishing annual budget and tracking expenses against budget periodically as specified by Client process.
• Financial reporting for client
• Responsible for commercial goals of price and value for FM Operations for the client site(s) assigned
• Implement innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity
• Manage all assigned facilities to achieve KPI performance targets, monitor SLA's to identify potential challenges and plan corrective actions/best practices accordingly
• Implement site-level innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity.
• Encourage team to be innovative in client service / problem solving
• Lead in participation of local JLL and Account innovation programs.
• Redeploy innovations learnt from other account teams.
• Demonstrate to Client JLL innovation effort
• Plays an important role with dual responsibilities for Communication and reporting
• Follows JLL reporting protocols for all commercial, costing and billing for the FM contract
• Manages all Client service-related reports / communication

Competencies & Experience

• Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints
• Strong interpersonal and supervisory skills
• Strong analytical, organization and presentation skills
• 5+ years facility management experience with corporate or third-party service provider
• BS or equivalent work experience in Facilities Management

Eligibility

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Compensation

Estimated compensation for this position: 101,500.00 – 147,200.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location

On-site – Los Angeles, CA, Santa Monica, CA

Benefits

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Equal Opportunity

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application – you may email us at [e-mail]. This email is only to request an accommodation.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only. If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

For further information, visit jll.com.