Facilities Manager

eplusinc; Herndon (VA); On-site; USD 85,000 - 120,000; Full time

Job summary

ePlus Inc. in Herndon, VA is seeking a Facilities Manager to oversee daily operations across U.S. locations, maintain building systems, and lead a facilities team.

You will manage budgets, procurement, vendor contracts, and office services to keep workplaces safe, functional, and productive. The role requires a Bachelor's degree and at least 5 years of facilities management experience, multi-site exposure, ServiceNow familiarity, and strong organizational skills.

Qualifications

• Bachelor's degree preferred in facilities management, business or engineering fields.
• Minimum 5 years' facilities management experience, multi-site preferred.
• Experience supervising teams and managing vendor relationships.
• Knowledge of building systems (HVAC, electrical, plumbing, fire/life safety).
• Familiarity with service/work-order systems; ServiceNow is a plus.
• Strong organizational and communication skills.

Responsibilities

• Lead, supervise, train, and develop Facilities staff with ongoing coaching.
• Oversee daily facilities operations across all U.S.-based locations.
• Serve as primary contact for facilities needs and issues; provide responsive service.
• Manage facilities ticketing system: evaluate, prioritize, and monitor requests.
• Coordinate preventive and reactive maintenance across portfolio; liaise with vendors.
• Manage service providers and contracts; monitor performance and renewals.
• Develop and manage facilities operating budgets; process invoices and expenses.
• Procure office supplies, FF&E, and other workplace goods/services for U.S. locations.
• Plan and execute office moves, renovations, relocations, and other capital projects.
• Collaborate with landlords/property management and ensure lease compliance.
• Maintain DOT driver records and vehicle registrations; support audits and controls.
• Develop and maintain facilities procedures and cross-functional collaboration.

Skills

Team leadership

Facilities operations

Budget management

Vendor management

Multi-site coordination

Customer service

Education

Bachelor's degree in Facilities Management, Business Administration, Construction Management, Engineering, or related field

Tools

ServiceNow

Visual Lease

Job description

As a Facilities Manager, you will maintain standard operating procedures of the mail room, manage and maintain office supply inventories and assist management, management postal and parcel deliveries and pickups and assist with various administrative activities.

Your Impact

The essential functions of this position include:

• Lead, supervise, train, and develop Facilities staff, providing ongoing coaching, direction, and performance feedback.
• Oversee daily facilities operations across all U.S.-based locations, ensuring facilities are safe, functional, presentable, and maintained in accordance with established company standards.
• Serve as a primary point of contact for facilities-related needs and issues, providing responsive customer service to employees and internal stakeholders.
• Manage the facilities maintenance ticketing system, including evaluating and prioritizing requests, assigning resources, monitoring progress and resolution, and identifying recurring issues and opportunities for operational improvement.
• Manage preventive and reactive maintenance activities across the portfolio, maintaining a working knowledge of major building systems, including HVAC, electrical, plumbing, fire/life safety, and other infrastructure, and coordinating appropriate resources to resolve issues.
• Manage facilities service providers and contracts, including janitorial, HVAC maintenance, utilities, coffee, water, pest control, and other workplace services; monitor vendor performance and support vendor selection, contract negotiations, renewals, and cost management.
• Develop and manage facilities operating budgets and expenditures, including forecasting needs, identifying cost-saving opportunities, monitoring performance against budget, and reviewing and processing facilities-related invoices and expenses.
• Manage procurement of office supplies, stationery, furniture, fixtures and equipment (FF&E), and other workplace-related goods and services for U.S. locations.
• Assist with the planning and execution of new offices, renovations, relocations, and other capital or facilities improvement projects, including operational readiness, turnover, stabilization, and resolution of post-occupancy issues.
• Serve as a facilities point of contact with landlords and property management teams regarding building operations, maintenance, lease obligations, and related matters, while supporting facilities-related safety, regulatory, and lease compliance requirements.
• Assist with maintaining the company's office lease management system (Visual Lease), including related records, files, critical dates, and documentation.
• Support emergency preparedness and business continuity planning related to company facilities and workplace operations.
• Supervise reception and mailroom operations at the corporate office, ensuring appropriate service levels and coverage.
• Maintain records and compliance requirements for Department of Transportation-certified drivers and review, track, and audit vehicle registrations and related taxes.
• Assist with audits and administration of facilities-related systems and processes, including Security Access Control, Procurement, and Accounting Check Logs.
• Develop and maintain facilities procedures, documentation, reporting, and operational standards to support consistent service delivery across locations, collaborating cross-functionally with IT, Human Resources, Security, Finance, Procurement, and other business functions on facilities and workplace initiatives.

As a manager, you are also expected to:

• Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration.
• Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members.
• Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
• Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.

Qualifications

• Bachelor's degree in Facilities Management, Business Administration, Construction Management, Engineering, or a related field preferred; equivalent combination of education and relevant experience will be considered.
• Minimum of 5 years of relevant experience in facilities management, property management, workplace operations, or a comparable environment, preferably supporting multiple locations.
• Previous experience supervising or leading employees and/or facilities service teams.
• Experience with facilities operations across a multi-site portfolio of leased office and warehouse locations.
• Working knowledge of commercial building systems, including HVAC, electrical, plumbing, fire/life safety, and general building infrastructure.
• Experience with facilities work-order, service request, or similar management systems; ServiceNow experience preferred.
• Strong organizatio