Facilities Manager

CBRE; Cleveland (TN); On-site; USD 85,000 - 110,000; Full time

Job summary

CBRE is seeking a Facilities Manager to lead on-site operations at a manufacturing facility in Cleveland, TN. You will oversee workplace experience services, manage staff, and build strong vendor relationships to support production and business objectives.

This role emphasizes safety, efficiency, and high-quality service delivery in a fast-paced environment with occasional travel to Chattanooga, TN and Greenville, MS.

Qualifications

• Bachelor's degree preferred with 3+ years of experience.
• Valid driver's license required.
• Facility Management certification preferred.
• Experience in staffing, training, development, coaching, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated information and convey performance expectations.
• Leadership skills to motivate team and improve quality and efficiency.
• Strong organizational skills and an inquisitive mindset.
• Advanced math skills for percentages and financial calculations.

Responsibilities

• Provide formal supervision for employees; monitor training and develop staff; conduct performance evaluations and coaching.
• Coordinate and manage daily team activities; set work schedules and cross-train staff.
• Build and maintain client relationships; negotiate with clients and partners to resolve conflicts.
• Promote a strong workplace safety environment.
• Drive process improvements; develop strategic solutions with the team.
• Assess training needs for Workplace Experience teams and clients; ensure safety standards.
• Develop vendor partnerships; manage contract services and verify insurance/documents.
• Ensure KPI delivery and End User Satisfaction surveys are in green.
• Oversee programs run by third-party vendors (food delivery, cleaning, security, uniforms, pest control, landscaping).
• Ensure audits and invoices are processed promptly.

Skills

Leadership

Staff management

Vendor management

Negotiation

Safety compliance

Facilities operations

Budgeting

Education

Bachelor's degree preferred

Job description

About The Role

Join CBRE and help deliver exceptional facility operations supporting a world-leading consumer products organization. Based on site at a manufacturing facility, you will lead facilities management activities, ensuring safe, efficient, and reliable operations that support production, employees, and business objectives.

Join CBRE and help deliver exceptional facility operations supporting a world-leading consumer products organization. Based on site at a manufacturing facility, you will lead facilities management activities, ensuring safe, efficient, and reliable operations that support production, employees, and business objectives.

As a CBRE Facilities Manager, you will be responsible for creating vendor partnerships and managing the delivery of workplace experience services in a fast-paced manufacturing environment. Examples of services you could be responsible for include café, security, cleaning, uniforms, landscaping, pest control, and other soft services related to a client managed facility.

This job is part of the Workplace Facilities Experience function. You will be responsible for providing world-class customer service to the clients and visitors of a designated building.

This position will be on site in Cleveland, TN with one day weekly travel required to Chattanooga, TN and occasionally to Greenville, MS.

What You'll Do

• Provide formal supervision for employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities.
• Promote a strong workplace safety environment.
• Ensure support provided by the team is efficient and consistent. Suggest process improvement efforts on a regular basis. Assist with developing strategic solutions.
• Assess technological and training needs for Workplace Experience teams and clients. Always follow safety standards with employees, clients, and vendors.
• Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
• Ensure KPI's delivery and End User Satisfaction Surveys are always in green and at satisfactory levels.
• Oversee programs run by third party vendors. This includes food delivery, cleaning, security, uniforms, pest control, and landscaping. Ensure all invoices for business services billed promptly.
• Ensure support provided by the team is efficient and consistent through audit processes.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You Will Need

• Bachelor's Degree preferred with 3+ years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations.

Why CBRE?

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimer

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).