Facilities Manager

CBRE Group, Inc.; Cleveland (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

CBRE Group, Inc. on-site at a Cleveland, TN manufacturing facility seeks a Facilities Manager to lead facilities management and workplace services. You will ensure safe, efficient operations supporting production and employees, with occasional travel to Chattanooga, TN and Greenville, MS.

You will manage vendor partnerships, supervise staff, and drive continuous improvements while maintaining high customer service standards for clients and visitors.

Qualifications

• Experience supervising employees and managing staff development.
• Proven ability to coach performance and conduct evaluations.
• Strong client relationship and vendor management skills.
• Commitment to workplace safety and process improvement.
• Ability to negotiate with clients and partners to resolve conflicts.

Responsibilities

• Provide formal supervision for employees and conduct performance evaluations.
• Coordinate daily activities, set schedules, and mentor staff.
• Build trusted client relationships and negotiate priorities.
• Promote workplace safety and drive process improvements.
• Manage third-party vendors and ensure invoices are processed.
• Lead by CBRE RISE values and align with team objectives.

Skills

Supervision

Staff Training

Performance Coaching

Client relationship management

Safety awareness

Process improvement

Vendor negotiation

Leadership

Problem solving

Job description

About the Role:

Join CBRE and help deliver exceptional facility operations supporting a world-leading consumer products organization. Based on site at a manufacturing facility, you will lead facilities management activities, ensuring safe, efficient, and reliable operations that support production, employees, and business objectives.

As a CBRE Facilities Manager, you will be responsible for creating vendor partnerships and managing the delivery of workplace experience services in a fast-paced manufacturing environment. Examples of services you could be responsible for include café, security, cleaning, uniforms, landscaping, pest control, and other soft services related to a client managed facility.

This job is part of the Workplace Facilities Experience function. You will be responsible for providing world-class customer service to the clients and visitors of a designated building.

This position will be on site in Cleveland, TN with one day weekly travel required to Chattanooga, TN and occasionally to Greenville, MS.

What You'll Do:

• Provide formal supervision for employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities.
• Promote a strong workplace safety environment.
• Ensure support provided by the team is efficient and consistent. Suggest process improvement efforts on a regular basis. Assist with developing strategic solutions.
• Assess technological and training needs for Workplace Experience teams and clients. Always follow safety standards with employees, clients, and vendors.
• Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
• Ensure KPI’s delivery and End User Satisfaction Surveys are always in green and at satisfactory levels.
• Oversee programs run by third party vendors. This includes food delivery, cleaning, security, uniforms, pest control, and landscaping. Ensure all invoices for business services billed promptly.
• Ensure support provided by the team is efficient and consistent through audit processes.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.