If you're a high-energy facilities professional who enjoys building relationships, solving problems, and being out in the field, this could be the opportunity for you.
As a CBRE Facilities Manager, you'll support one of our clients in the financial services sector, overseeing facilities operations across a portfolio of approximately 45 retail banking locations, consisting of both leased and owned properties. This is a highly visible, field-based role, with approximately 50% travel to branch locations, providing hands-on support and building strong relationships with branch teams and key stakeholders.
We're looking for a customer-focused professional who excels at building relationships, communicating effectively, and serving as a trusted partner to branch personnel. Success in this role requires the ability to manage multiple priorities, foster strong stakeholder relationships, and proactively address facility-related needs across a geographically dispersed portfolio.
As part of our Facilities Management team, you'll partner closely with client stakeholders, landlords, vendors, and service providers to ensure safe, efficient, and well-maintained facilities while delivering an exceptional experience for employees and customers alike.
What You'll Do
- Travel to and conduct regular visits to approximately 45 retail banking locations, spending up to 50% of your time in the field assessing facility conditions, partner with branch personnel, identify operational needs, and ensure a consistent workplace experience across the portfolio.
- Coordinate and oversee facility maintenance, repairs, and improvement projects performed by vendors, contractors, and service providers to ensure quality, compliance, and timely completion.
- Build and maintain strong client relationships, serving as a key point of contact for facility-related matters and leading discussions to resolve outstanding issues and concerns.
- Plan, execute, and manage capital and operating projects from initiation through completion, ensuring alignment with business objectives, budgets, and timelines.
- Develop, administer, and monitor operating and capital budgets, providing financial oversight and identifying opportunities for cost optimization.
- Conduct routine facility inspections to ensure compliance with local, state, and federal regulations, while identifying opportunities to improve operational efficiency, reliability, and asset performance.
- Oversee environmental health and safety programs and procedures to promote a safe, compliant, and high-performing workplace.
- Manage vendor relationships, contracts, and invoicing processes, including reviewing and approving proposals, quotes, and expenditures for parts, labor, and services.
- Deliver training and guidance on facility operations, maintenance procedures, safety protocols, and best practices to support team effectiveness and compliance.
- Provide leadership and direct supervision to facility staff, including workforce planning, employee development, performance management, coaching, recruiting, and onboarding.
- Lead by example and demonstrate behaviors aligned with CBRE's RISE values, fostering collaboration and influencing stakeholders to achieve shared goals and successful outcomes.
- Leverage expertise in facilities management and cross-functional collaboration to support departmental objectives and drive operational excellence.
- Identify, troubleshoot, and resolve day-to-day and moderately complex operational challenges, implementing effective solutions and continuously improving processes and systems.
What You’ll Need:
- Proven experience managing commercial facilities, including day-to-day operations, maintenance programs, regulatory compliance, vendor relationships, contract oversight and service provider performance management.
- Experience managing a multi-site facilities portfolio is preferred, with the ability to effectively support multiple assets, stakeholders, and operational priorities across diverse locations.
- Experience utilizing a CMMS to manage work orders, preventative maintenance programs, asset data and reporting.
- Demonstrated leadership experience overseeing onsite teams, including setting performance expectations, providing coaching and development, conducting performance evaluations, and fostering a culture of accountability and engagement.
- Bachelor’s degree preferred, with 3–5 years of relevant facilities management experience. An equivalent combination of education and experience will be considered. A valid driver’s license is required. Facilities Management certification (e.g., FMP, CFM) is preferred.
- Experience developing, managing, and monitoring operating and capital budgets, with a strong understanding of financial controls and cost management practices.
- Excellent interpersonal, relationship-building, and communication skills, with the ability to effectively collaborate with clients, vendors, and cross-functional teams.
- Strong problem-solving and decision-making abilities, including the capacity to navigate complex situations, resolve issues, and influence positive outcomes.
- Working knowledge of Mechanical, Electrical, and Plumbing (MEP) systems and building infrastructure.
- Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and related business applications, with strong technical aptitude and the ability to learn new systems quickly.
- Highly organized with strong attention to detail, effective prioritization skills, and a proactive, solutions-oriented mindset.
- Demonstrated ability to work independently while also collaborating effectively within a team environment.
- Strong analytical and mathematical skills, including the ability to interpret data, prepare budgets, calculate percentages and financial metrics, and support business decision-making.
- Must be authorized to work in the United States without current or future sponsorship requirements.
Why CBRE?
- Competitive Benefits: CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.
- Professional Development: We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities.
- Career Advancement: CBRE is a global leader in commercial real estate services, providing ample opportunities for career progression and advancement within the company.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.