Facilities & Maintenance Technician — Proactive & Member-Focused

Arena Sports; Issaquah (WA); On-site; USD 34,000 - 39,000; Full time

Job summary

Arena Sports in Issaquah is seeking a Facilities/Maintenance Technician to keep the facility safe, clean, and welcoming for members and guests. You will perform custodial and preventive maintenance on building systems and amenities, and support day-to-day operations with a proactive, member-focused approach.

The role requires pride in high facility standards, strong customer service, and the ability to schedule around weekends/holidays as needed. Compensation is based on experience.

Qualifications

• Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures.
• Professional, friendly manner and excellent customer service attitude and abilities.
• Strong verbal communication and conflict resolution skills.
• Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills.

Responsibilities

• Learn and apply the company's standard operating procedures.
• Daily custodial duties and preventive maintenance responsibility of the building and systems. Based on location, these responsibilities may include pool vacuuming and testing, arcade repair and testing (if applicable), indoor soccer turf repair and maintenance (if applicable), plumbing, light electrical and painting.
• Restock supplies, replenish inventory and products.
• Maintain a clean, safe work environment.
• Greet members and guests throughout the property.
• Understand and anticipate the needs of the property
• Be attentive and listen carefully to the member's and follow through.
• Follow up as required and communicate in a timely manner.
• Be an active participant in events, programs, meetings and training.
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
• Schedule varies and may require weekend and holiday hours, days and evenings.

Skills

Reading & interpretation

Customer service

Verbal communication

Self-motivation

Attention to detail

Job description

Arena Sports in Issaquah is seeking a Facilities/Maintenance Technician to keep the facility safe, clean, and welcoming for members and guests. You will perform custodial and preventive maintenance on building systems and amenities, and support day-to-day operations with a proactive, member-focused approach.

The role requires pride in high facility standards, strong customer service, and the ability to schedule around weekends/holidays as needed. Compensation is based on experience.