Facilities Key & Work-Order Coordinator

The University of Texas at Austin; Austin (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health benefits

Paid vacation

Retirement plan

Tuition assistance

Training access

Job summary

The University of Texas at Austin is seeking a Work Control Specialist to support the Facilities Services department in Austin, TX. You will process key requests, maintain records, and assist with service requests while upholding security policies and SOPs.

Ideal candidates bring strong data entry accuracy, customer service skills, and experience with work order systems; a Texas driver license is required, and the role expects reliable teamwork in a fast-paced campus environment.

Qualifications

• High school diploma or GED required; data entry accuracy essential.
• Experience with a work order system preferred.
• Strong customer service and organizational skills.
• Texas driver’s license required (Class C).

Responsibilities

• Process incoming key requests and issue keys per policy.
• Maintain key system records and prepare keys for deliveries.
• Handle Facilities Services service requests and follow up.
• Provide high-level customer service in a fast-paced environment.
• Coordinate with campus managers and internal staff.

Skills

Data entry

Customer service

Time management

Communication

Teamwork

Adaptability

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Work order system

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The University of Texas at Austin is seeking a Work Control Specialist to support the Facilities Services department in Austin, TX. You will process key requests, maintain records, and assist with service requests while upholding security policies and SOPs.

Ideal candidates bring strong data entry accuracy, customer service skills, and experience with work order systems; a Texas driver license is required, and the role expects reliable teamwork in a fast-paced campus environment.