Facilities Janitorial Operations Manager

ABM industries; Columbia (SC); Presencial; USD 59.000 - 72.000; Jornada completa

Descripción de la vacante

ABM Industries is seeking a Janitorial Account Manager to oversee day-to-day operations and administrative activities at multiple buildings on the customer campus. You will coordinate service activities, inspections, and inventory control to meet contracted requirements.

The role includes supervising staff, delivering training, ensuring safety and compliance, and driving operational improvements across sites.

Formación

• Minimum of three (3) years of supervisory experience in a service/customer-oriented environment.
• Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.
• Ability to work in a fast-paced work environment.
• Ability to resolve issues under tight timeframes and pressure.
• Intermediate skills with Microsoft Office applications (Word, Excel, Outlook)
• Strong verbal and written communication skills and strong interpersonal skills are required.
• Demonstrated willingness to work non-standard days and hours as required.

Responsabilidades

• Coordinate service activities for assigned buildings. Ensure that services are performed as contracted and at the intended profit margins.
• Control supplies, equipment, and personnel necessary to meet customer specifications.
• Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns.
• Manage the company’s quality control monitoring and safety programs at the assigned buildings.
• Conduct quality of service inspections at assigned buildings.
• Attend ABM training workshops when scheduled.
• Develop operational improvement plans and implements process changes within assigned buildings.
• Plan, coordinate, execute, and document all new-hire initial training to include department orientation, and hands-on job training.
• Plan, coordinate, execute, and document cross-training and remedial training programs in both one-on-one and small clinic formats.
• Ensure compliance with company policies and procedures and all federal, state and local government regulations.
• Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.
• Ensure that vehicle inspections are performed monthly. Ensure that vehicle maintenance is scheduled and performed on all area vehicles.
• Ensure that equipment inspections are performed monthly. Ensure that equipment maintenance is scheduled and performed on all campus equipment.
• Manage and provide leadership to Operations managers, Supervisors, and Lead personnel assigned to the buildings.
• Responsible for the overall direction, coordination, and evaluation of personnel within the assigned building. Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.
• Responsible for directing work; appraising performance; rewarding and disciplining subordinates; addressing complaints, resolving problems, and terminating employees.
• Oversight of floor care team when needed.
• Oversight of forklift operators and outside trash disposal process as needed.
• Perform other duties as assigned.
• Job duties may be modified at any time.

Conocimientos

Supervisory experience

Report writing

Communication skills

Microsoft Office

Fast-paced environment

Problem solving under pressure

Non-standard days/hours

Educación

Bachelor’s degree in management or related field

Herramientas

Forklift operation

Descripción del empleo

ABM Industries is seeking a Janitorial Account Manager to oversee day-to-day operations and administrative activities at multiple buildings on the customer campus. You will coordinate service activities, inspections, and inventory control to meet contracted requirements.

The role includes supervising staff, delivering training, ensuring safety and compliance, and driving operational improvements across sites.