Facilities & Grounds Team Lead

Cardinal Group; Tempe (AZ); On-site; USD 28,000 - 39,000; Full time

Job summary

Cardinal Group in Tempe, AZ, is seeking an Area Maintenance Team Leader to protect, maintain, and enhance the community value while delivering outstanding resident experiences. You will resolve maintenance issues with efficiency and care.

This full-time, non-exempt role requires 3-5 years in property maintenance, strong customer service, basic repair skills, and the ability to lift 75 lbs, work weekends, and respond to emergencies.

Qualifications

• 3-5 years of relevant industry experience, property management experience is a plus.
• Excellent customer service skills, strong attention to detail and basic maintenance skills.
• Working knowledge of pool service/maintenance required.
• High school diploma or GED equivalent preferred.
• Must be able to lift a minimum of 75 lbs. and work 8-12 hour standing shifts.
• Must be able to work weekends and be available for on call emergencies.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Responsibilities

• Ensure that the property maintains an exceptional curb appeal by keeping the community grounds and buildings clean and properly maintained.
• Assist with basic repairs and other general maintenance duties.
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.
• Maintain a safe, tidy and sanitary clubhouse, office, model, hallways and all other common areas.
• Ensure that the property is free of trash, debris and animal waste.
• Ensure that the grass and landscaping are well maintained, including the watering of flowers.
• Ensuring the best possible appearance of each apartment prior to new resident move-in.
• Advise supervisor of items needing additional attention in the apartment; i.e. ripped carpet, torn linoleum, window or door repair, etc.
• Provide assistance with apartment turnovers as directed.
• Communicate with the Community Manager regarding any problems with maintenance or curb appeal that requires further attention.
• Respond appropriately to emergencies, according to policies and procedures.
• Participate in and attend all required in-service training sessions.
• Ensure understanding and compliance with all policies and procedures.
• Contribute to resident satisfaction by ensuring that customer’s expectations are met or exceeded.
• Participate in Cardinal U training as required.

Skills

Customer service

Attention to detail

Maintenance skills

Pool maintenance

Teamwork

Education

High school diploma or GED

Job description

Cardinal Group in Tempe, AZ, is seeking an Area Maintenance Team Leader to protect, maintain, and enhance the community value while delivering outstanding resident experiences. You will resolve maintenance issues with efficiency and care.

This full-time, non-exempt role requires 3-5 years in property maintenance, strong customer service, basic repair skills, and the ability to lift 75 lbs, work weekends, and respond to emergencies.