Facilities Dispatch & Life-Safety Operator

MGM Resorts International; Las Vegas (NV); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Wellness programs

Discounts on hotel, F&B, retail and娱乐

Job summary

MGM Resorts International in Las Vegas, NV is seeking a Facilities Systems Operator to handle inbound calls, dispatch engineers, and maintain detailed logs. You will set the stage for guest experience with a welcoming, service-oriented approach and coordinate with Engineering to address maintenance needs.

The starting rate is $21.00 per hour. The role requires part-time/on-call availability, varied shifts including weekends/holidays, and prior dispatch/administrative experience to ensure quick

Qualifications

• Must be 21 years of age or older.
• High School Diploma, GED or equivalent.
• 1+ Years of Prior Relevant Dispatch experience
• 6+ Months of Prior Administrative experience
• Must be able to work on part time/on call schedule
• Availability to work varied shifts, to include weekends and holidays preferred

Responsibilities

• Answer all incoming calls concerning maintenance and repairs needed on property and at off-site locations
• Input call details into computer system (e.g. HotSOS)
• Assign work to Engineering employees
• Respond to life safety system and fire alarm panel, locates area of alarm and dispatches it to Engineering personnel to take action
• Record all personnel call-ins and forwards to appropriate staff
• Maintain dispatch log of all activities performed throughout the day
• Maintain an accurate accounting of time and activities in emergency situations

Skills

Dispatch experience

Customer service

Education

High School Diploma or GED

Tools

HotSOS

Job description

MGM Resorts International in Las Vegas, NV is seeking a Facilities Systems Operator to handle inbound calls, dispatch engineers, and maintain detailed logs. You will set the stage for guest experience with a welcoming, service-oriented approach and coordinate with Engineering to address maintenance needs.

The starting rate is $21.00 per hour. The role requires part-time/on-call availability, varied shifts including weekends/holidays, and prior dispatch/administrative experience to ensure quick