Operator Facilities Systems- New York New York

MGM Resorts International; Las Vegas (NV); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Wellness programs

Discounts on hotel, F&B, retail and娱乐

Job summary

MGM Resorts International in Las Vegas, NV is seeking a Facilities Systems Operator to handle inbound calls, dispatch engineers, and maintain detailed logs. You will set the stage for guest experience with a welcoming, service-oriented approach and coordinate with Engineering to address maintenance needs.

The starting rate is $21.00 per hour. The role requires part-time/on-call availability, varied shifts including weekends/holidays, and prior dispatch/administrative experience to ensure quick

Qualifications

• Must be 21 years of age or older.
• High School Diploma, GED or equivalent.
• 1+ Years of Prior Relevant Dispatch experience
• 6+ Months of Prior Administrative experience
• Must be able to work on part time/on call schedule
• Availability to work varied shifts, to include weekends and holidays preferred

Responsibilities

• Answer all incoming calls concerning maintenance and repairs needed on property and at off-site locations
• Input call details into computer system (e.g. HotSOS)
• Assign work to Engineering employees
• Respond to life safety system and fire alarm panel, locates area of alarm and dispatches it to Engineering personnel to take action
• Record all personnel call-ins and forwards to appropriate staff
• Maintain dispatch log of all activities performed throughout the day
• Maintain an accurate accounting of time and activities in emergency situations

Skills

Dispatch experience

Customer service

Education

High School Diploma or GED

Tools

HotSOS

Job description

Las Vegas, Nevada

THE SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Facilities Systems Operator will be responsible for all inbound calls and dispatching engineers. The candidate will set the stage for guest experience with a welcoming smile and service. By understanding their unique stories and need, the candidate will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

THE STARTING RATE:

$21.00 Per Hour

THE DAY-TO-DAY:

• Answer all incoming calls concerning maintenance and repairs needed on property and at off-site locations

• Input call details into computer system (e.g. HotSOS)

• Assign work to Engineering employees

• Respond to life safety system and fire alarm panel, locates area of alarm and dispatches it to Engineering personnel to take action

• Record all personnel call-ins and forwards to appropriate staff

• Maintain dispatch log of all activities performed throughout the day

• Maintain an accurate accounting of time and activities in emergency situations

THE IDEAL CANDIDATE:

• Must be 21 years of age or older

• High School Diploma, GED or equivalent

• 1+ Years of Prior Relevant Dispatch experience

• 6+ Months of Prior Administrative experience

• Must be able to work on part time/on call schedule

• Availability to work varied shifts, to include weekends and holidays preferred

THE PERKS & BENEFITS:

• Healthcare, financial and time off benefits

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community