Facilities Coordinator/Maintenance Helper

JLL; Brownstown Charter Township (MI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Facilities Coordinator/Maintenance Helper to join their Corporate Solutions team. This role offers an exciting opportunity to provide administrative support in property management, ensuring seamless operations and excellent service delivery. You'll work closely with property managers and the engineering team, handling everything from procurement to maintenance coordination. This position not only allows you to utilize your strong organizational and customer service skills but also provides a chance to contribute to significant cost savings and client satisfaction. If you're looking for a dynamic work environment where you can thrive, this is the opportunity for you.

Benefits

401(k) plan with matching contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Qualifications

• 2+ years of experience in Facility or Property Administration.
• Superior customer service skills and ability to multitask.

Responsibilities

• Support Regional Facility Manager with administrative tasks.
• Assist with maintenance and repair of buildings and equipment.

Skills

Facility Administration

Customer Service

MS Office

Excel Spreadsheets

Problem Solving

Organizational Skills

Tools

MS Office

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Title

Facilities Coordinator/Maintenance Helper

Department

We are seeking a Facility Coordinator/Maintenance Helper to join our Corporate Solutions team.

Job Description

The Facilities Coordinator will provide administrative support to Integrated Facilities Management. They will work with property managers and the engineering team to handle routine property management operations, including the procurement of property supplies and services, issuing work orders, managing bid requests and service/maintenance contracts, and processing accounts payable and receivables.

Essential Duties and Responsibilities

• Directly support the Regional Facility Manager with ongoing facility and team-related responsibilities, including, but not limited to:
• Assists with receiving and dispatching of work requests to technical staff, vendors, or other service providers.
• Provides direction/information to vendors, facilities staff, and service providers as required to ensure excellent coordination/execution of work within the client environment with minimal disruption.
• Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.
• Work with team members to identify and respond to any financial or budgeting-related issues.
• Helps support facility-specific cost savings targets to contribute to the account achieving significant savings.
• Supports requests associated with Jones Lang LaSalle Management, Operations, and Financial audits.
• Coordinates special events in support of the client or Jones Lang LaSalle.
• Provides support for meetings and conference room reservations, as needed and directed.
• Assists with the coordination and scheduling of maintenance activities.
• Assists management and staff with operational reporting, budgeting, financial systems, and purchasing as necessary.
• Acts as an interface with clients, visitors, and guests.
• Demonstrate leadership, responsiveness, and creativity in finding solutions for service delivery.
• Ensures appropriate follow-up with customers.
• Seeks to continuously improve processes, systems, and overall client satisfaction.

Maintenance Helper

• Regular and predictable attendance to support the needs of the team and the client.
• Assist the operations team in the maintenance and repair of buildings and equipment.
• General office maintenance – hang pictures, install keyboard trays, and repair office furniture systems.
• Minor plumbing and electrical repairs.
• Moves office furniture, machinery, equipment, and other materials as requested.
• Assists other operational staff members in repair and maintenance of building equipment.
• Attends safety training and complies with safety policies.
• Maintains a clean and safe work environment.
• Maintains records for work completed in a neat and organized manner.
• Performs other duties as assigned.
• Occasional use of a Hi-Lo.

Skills, Qualifications and Physical Requirements

• 2+ years’ experience with Facility or Property Administration.
• Superior customer service skills and orientation.
• Ability to maintain professionalism at all times under stressful situations.
• Ability to plan and manage work under time constraints.
• Ability to multitask and work without direct supervision.
• Proficient in MS Office, with strong written, verbal, and people skills.
• Strong organizational skills and collaborative style needed.
• Must be proficient at Excel Spreadsheets, with administrative capability of customizing reports.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel, and talk or hear.
• The employee frequently is required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Location:

On-site – Brownstown Township, MI

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays