Facilities Coordinator

US AMR-Jones Lang LaSalle Americas, Inc.; New York (NY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Early access to earned wages

Job summary

Join JLL as a Facilities Coordinator in New York, NY. This role requires managing work orders and facilitating communication between clients and vendors to ensure efficient operations.

Preferred qualifications include a high school diploma, strong organizational and customer service skills, and proficiency in Microsoft Excel. Your contributions will focus on enhancing client satisfaction and improving facility processes.

Qualifications

• High school diploma required.
• Intermediate proficiency in Microsoft Excel for data tracking and reporting.
• Superior customer service skills with professionalism under pressure.
• Strong organizational skills with the ability to multitask.
• Track record of initiative and good judgment in professional settings.
• Excellent verbal and written communication skills.
• Highly collaborative with a strong team-oriented approach.

Responsibilities

• Serve as the primary liaison to ensure smooth communication and service coordination.
• Create, track, and manage work orders in CMMS.
• Provide clear directions to vendors and facilities staff.
• Assist with facility access processes including badging coordination.
• Respond to facility situations with problem-solving and follow-up.
• Identify opportunities to improve processes and client satisfaction.

Skills

Customer service skills

Organizational skills

Proficiency in Microsoft Excel

Communication skills

Problem-solving skills

Interpersonal skills

Multi-tasking

Education

High school diploma

Undergraduate degree in relevant field

Tools

Computerized Maintenance Management Systems (CMMS)

Job description

New York, NY 10154

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What your day-to-day will look like:

• Serve as the primary liaison between JLL support services, account team members, clients, and vendors to ensure smooth communication and service coordination
• Create, track, and manage work orders in the CMMS from initiation through completion, ensuring timely fulfillment and customer acknowledgement
• Provide clear directions to vendors, facilities staff, and service providers to ensure excellent work execution with minimal disruption
• Assist with facility access processes including badging coordination and other administrative tasks
• Respond to facility situations with creative problem-solving and proactive follow-up to confirm customer satisfaction
• Identify opportunities to continuously improve processes, systems, and overall client satisfaction

Required qualifications:

• High school diploma required
• Intermediate proficiency in Microsoft Excel for data tracking and reporting
• Superior customer service skills with the ability to maintain professionalism under pressure and in stressful situations
• Strong organizational skills with the ability to multitask, prioritize, and work independently under time constraints
• Track record of initiative, integrity, and good judgment in professional settings
• Excellent verbal and written communication skills across all levels
• Highly collaborative with strong interpersonal skills and team-oriented approach

Preferred qualifications:

• Undergraduate degree or relevant coursework in facilities management, business administration, or related field
• Previous experience with Computerized Maintenance Management Systems (CMMS) or similar work order platforms
• Background in facilities coordination, property management, or corporate real estate services

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

60,000.00 – 70,000.00 USD per year

Facilities Coordinator

What your day-to-day will look like:

• Serve as the primary liaison between JLL support services, account team members, clients, and vendors to ensure smooth communication and service coordination
• Create, track, and manage work orders in the CMMS from initiation through completion, ensuring timely fulfillment and customer acknowledgement
• Provide clear directions to vendors, facilities staff, and service providers to ensure excellent work execution with minimal disruption
• Assist with facility access processes including badging coordination and other administrative tasks
• Respond to facility situations with creative problem-solving and proactive follow-up to confirm customer satisfaction
• Identify opportunities to continuously improve processes, systems, and overall client satisfaction

Required qualifications:

• High school diploma required
• Intermediate proficiency in Microsoft Excel for data tracking and reporting
• Superior customer service skills with the ability to maintain professionalism under pressure and in stressful situations
• Strong organizational skills with the ability to multitask, prioritize, and work independently under time constraints
• Track record of initiative, integrity, and good judgment in professional settings
• Excellent verbal and written communication skills across all levels
• Highly collaborative with strong interpersonal skills and team-oriented approach

Preferred qualifications:

• Undergraduate degree or relevant coursework in facilities management, business administration, or related field
• Previous experience with Computerized Maintenance Management Systems (CMMS) or similar work order platforms
• Background in facilities coordination, property management, or corporate real estate services

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

60,000.00 – 70,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –New York, NY

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

New York, NY 10154

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