Facilities Coordinator

CBRE; Fort Mill (SC); On-site; USD 40,000 - 65,000; Full time

Job summary

An innovative firm is seeking a Facilities Coordinator to join their dynamic team in Fort Mill, SC. This entry-level position focuses on providing exceptional service to clients by managing work orders and ensuring customer satisfaction. You'll play a vital role in maintaining efficient operations by coordinating with technicians and vendors, while also gaining valuable experience in facility management. This role offers a supportive environment with opportunities for growth and development. If you're passionate about service and eager to contribute to a collaborative team, this position is perfect for you.

Qualifications

• Minimum of two years of related experience and/or training required.
• Ability to write routine reports and correspondence.

Responsibilities

• Responds to client inquiries and ensures timely service delivery.
• Creates and assigns work orders to technicians and vendors.

Skills

Customer Service

Communication Skills

Basic Analytical Skills

Microsoft Office Outlook

Education

High School Diploma or GED

Tools

Work Order System

Job description

4 days ago Be among the first 25 applicants

Fort Mill - South Carolina - United States of America

Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About The Role


The purpose of this position is to provide assistance to the facility management team to ensure the successful competition of client facility needs.

What You’ll Do

• Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.
• Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors. Communicates work orders to technicians and assists management in resolving problems.
• Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
• Maintains files on work orders, proposals, and department files.
• Creates vendor files and checks accuracy on completed paperwork submitted
• by vendors.
• Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
• Assists with the inspections on the facility campus.
• Uses pc and/or PDA for work order system, email, ESS and training.
• Assist with process and procedure training.
• Other duties may be assigned.
  
  

What You’ll Need

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
• High school diploma or general education degree (GED) required. Minimum of two years of related experience and/or training.
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
• Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
• Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
• Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing, walking, climbing stairs and ladders and ability to lift and carry heavy loads of 50 lbs. or more.
  
  

Why CBRE?


We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity.

Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family.

Maintain your career momentum with the best tools and training in the industry. You’ll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning.

Diversity, equity, and inclusion (DE&I) are more than just values—they're a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business to new opportunities.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more

Service line: GWS Segment

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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