Facilities Coordinator

US AMR-Jones Lang LaSalle Americas, Inc.; New York (NY); On-site; USD 59,000 - 78,000; Full time

Benefits offered by this job

401(k) plan with company matching

Medical, Dental & Vision

Paid parental leave

Paid time off

Daily Pay

Job summary

JLL is seeking a Facilities Coordinator in New York City to provide essential support to site and assistant facility managers across maintenance, vendor oversight, and occupancy services. You will maintain strong client relationships while ensuring service levels are met and operational excellence for our clients.

The role emphasizes coordination of site amenities, events, and safety, and requires proactive communication, organization, and problem-solving skills in a fast-paced environment.

Qualifications

• Experience in facilities, property management, hospitality or related fields preferred.
• Proficiency with a range of information technology tools and platforms.
• Excellent communication, organization, and problem-solving skills.
• Ability to work independently with little supervision and handle stressful situations.
• Self-motivated, confident, energetic and flexible.

Responsibilities

• Provide essential support to site and/or assistant facility managers across maintenance, operations, vendor oversight, equipment and supplies.
• Develop and maintain client relationships while ensuring service levels are met.
• Coordinate delivery of site amenities and act as site contact for facility matters.
• Support events, meetings and conference facilities; assist with reception and guest services.
• Maintain records, safety protocols and emergency plans; ensure KPI compliance.

Skills

Facilities management

IT tools

Communication

Organizational skills

Problem-solving

Job description

New York, NY 10011

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

The Facilities Coordinator will provide essential support to Site and/or Assistant Facility Managers across maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, and occupancy services. You will proactively develop and maintain strong client relationships while ensuring that expected service levels are consistently achieved. This role is critical to maintaining operational excellence and creating an exceptional workplace environment for our clients.

What your day-to-day will look like:

Service Delivery

• Actively support an environment of teamwork, cooperation, performance excellence, and personal success
• Conduct daily walkthroughs to ensure a clean and organized office environment
• Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service
• Identify opportunities for improved operations and service excellence, making recommendations for conduct site inspections and assessments
• Schedule and manage repairs, maintenance, minor works, and other work requests, tracking them to completion
• Provide information and direction to vendors, facilities staff, and other service providers to ensure excellent coordination and execution of work with minimal disruption
• Assist in the procurement of vendors and services as required

Client and Operational Support

• Coordinate the delivery of site amenities including fitness, food services, massage, transportation, and moves
• Act as the site key point of contact for facility-related matters
• Provide coordination and support for events, meetings, and conference facilities
• Support reception and guest services, mail and courier services, office supplies and equipment maintenance, landlord relations, and building access passes
• Maintain safety and security support protocols
• Update and maintain accurate records and official documentation for the site(s), including web pages
• Maintain and propose emergency response plans including evacuation and after-hours emergency response

Client Relationship Management

• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators
• Deliver an exceptional quality of service, as reflected by client feedback
• Coordinate site operations in accordance with all agreed policies, procedures, and contract scope

Required Qualifications:

• Prior experience in facilities, property management, hospitality, or related fields preferred
• Proficiency in a range of information technology tools and platforms
• Excellent communication, organization, and problem-solving skills
• Ability to work independently with little supervision and effectively deal with stressful situations
• Self-motivated, confident, energetic, and flexible
• Strong customer service orientation and attention to detail

Preferred Qualifications:

• Knowledge of local occupational health and safety requirements
• Experience with critical facilities and vendor management for specialized services
• Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical systems)
• Interest in and aptitude for Facilities Management

Location:

New York City, NY (NYC-9TH)

Work Shift:

$59,400 to $78,160

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

59,400.00 – 78,160.00 USD per year

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Coordinator – JLL

What this job involves:

The Facilities Coordinator will provide essential support to Site and/or Assistant Facility Managers across maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, and occupancy services. You will proactively develop and maintain strong client relationships while ensuring that expected service levels are consistently achieved. This role is critical to maintaining operational excellence and creating an exceptional workplace environment for our clients.

What your day-to-day will look like:

Service Delivery

• Actively support an environment of teamwork, cooperation, performance excellence, and personal success
• Conduct daily walkthroughs to ensure a clean and organized office environment
• Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service
• Identify opportunities for improved operations and service excellence, making recommendations for conduct site inspections and assessments
• Schedule and manage repairs, maintenance, minor works, and other work requests, tracking them to completion
• Provide information and direction to vendors, facilities staff, and other service providers to ensure excellent coordination and execution of work with minimal disruption
• Assist in the procurement of vendors and services as required

Client and Operational Support

• Coordinate the delivery of site amenities including fitness, food services, massage, transportation, and moves
• Act as the site key point of contact for facility-related matters
• Provide coordination and support for events, meetings, and conference facilities
• Support reception and guest services, mail and courier services, office supplies and equipment maintenance, landlord relations, and building access passes
• Maintain safety and security support protocols
• Update and maintain accurate records and official documentation for the site(s), including web pages
• Maintain and propose emergency response plans including evacuation and after-hours emergency response

Client Relationship Management

• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators
• Deliver an exceptional quality of service, as reflected by client feedback
• Coordinate site operations in accordance with all agreed policies, procedures, and contract scope

Required Qualifications:

• Prior experience in facilities, property management, hospitality, or related fields preferred
• Proficiency in a range of information technology tools and platforms
• Excellent communication, organization, and problem‑solving skills
• Ability to work independently with little supervision and effectively deal with stressful situations
• Self‑motivated, confident, energetic, and flexible
• Strong customer service orientation and attention to detail

Preferred Qualifications:

• Knowledge of local occupational health and safety requirements
• Experience with critical facilities and vendor management for specialized services
• Understanding of basic technical aspects of property (computer room air‑conditioning, chiller system, fire protection system, mechanical & electrical systems)
• Interest in and aptitude for Facilities Management

Location:

New York City, NY (NYC-9TH)

Work Shift:

8:00 AM – 5:00 PM (regular schedule)

Salary:

$59,400 to $78,160

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

59,400.00 – 78,160.00 USD per year

59,400.00 – 78,160.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –New York, NY

Job Tags:

Google Jobs

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Accepting applications on an ongoing basis until candidate identified.

New York, NY 10011

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