Facilities & Construction Project Manager

Pleasant Valley Corporation; Akron (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive earnings

Comprehensive benefits

Positive culture

Career development

Advancement opportunities

Job summary

Pleasant Valley Corporation, a family-owned commercial real estate firm based in Ohio, seeks a Project Manager to serve as the primary client contact across local and corporate levels. You will manage multiple projects from initiation through completion, ensuring alignment with client expectations, timelines, and company standards.

Ideal candidates have 3–5 years in facilities management, strong customer service and CRM skills, and a degree or equivalent experience.

Qualifications

• Bachelor’s degree in Business Administration preferred; 5–7 years of relevant experience also considered.
• 3–5 years of facilities management experience resolving client issues in commercial settings.
• Strong phone-based customer service and problem-solving skills.
• Proficient with CRM, scheduling, data entry and reporting tools.
• Familiarity with construction and general trades; PMP certification is a plus.

Responsibilities

• Client issue resolution: respond to maintenance requests and manage work orders to completion.
• Vendor and work order management: source, assign subcontractors, ensure timely service delivery.
• Communication and coordination: keep clients, vendors and internal stakeholders informed and updated.
• Project oversight: manage multiple open work orders and ensure on-time, on-scope delivery.
• Process compliance and leadership: follow SOPs and support staff; lead rollouts or bids as needed.

Skills

Facilities Management

Customer Service

Education/Experience

CRM & Scheduling

Industry Knowledge

Education

Bachelor's degree (Business Administration)

Tools

CRM systems

Data entry

Scheduling tools

Reporting tools

Job description

Pleasant Valley Corporation, a family-owned commercial real estate firm based in Ohio, seeks a Project Manager to serve as the primary client contact across local and corporate levels. You will manage multiple projects from initiation through completion, ensuring alignment with client expectations, timelines, and company standards.

Ideal candidates have 3–5 years in facilities management, strong customer service and CRM skills, and a degree or equivalent experience.