Facilities Cleaning Lead & Team Supervisor

ABM Industries; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

ABM Industries in Charlotte, NC is seeking a reliable Lead to coordinate daily facility operations, delegate tasks, and provide guidance when the Manager is not present.

The Shift Leader will supervise the cleaning team, ensure policies are followed, train new hires, manage time records, and handle supplies. A valid driver's license and at least 1 year of lead or customer service experience are preferred; high school diploma is not required.

Qualifications

• Must be 18 years of age or older.
• A high school diploma, GED, or college degree is not required.
• 1 year of similar work experience.
• 1 year of customer service experience.
• 1 year of lead or supervisory experience.
• Valid Driver’s license.

Responsibilities

• Any additional certifications, trainings needed by site type.
• Follow assigned work schedules, route cards as directed. Report any barriers.
• Provides leadership and direction to team members.
• Provides open communication between field employees and management, monitors and documents client communications.
• Assists with making daily and weekly work schedules
• Oversee and perform cleaning operations in assigned building
• Takes care of keys and access cards for the property
• Reports damaged, broken and out of work features/items
• Oversee and perform additional service requests (tag job) in assigned building
• Oversees quality of jobs and confirms completion with Area Manager.
• Provides training for all new hires assigned to the building in accordance with onboarding procedures.
• Completes and validates any time records for regular or subcontractor employees.
• Checks supplies, equipment, and chemicals weekly.
• Miscellaneous duties as assigned.

Skills

Leadership

Supervision

Customer service

Communication

Job description

ABM Industries in Charlotte, NC is seeking a reliable Lead to coordinate daily facility operations, delegate tasks, and provide guidance when the Manager is not present.

The Shift Leader will supervise the cleaning team, ensure policies are followed, train new hires, manage time records, and handle supplies. A valid driver's license and at least 1 year of lead or customer service experience are preferred; high school diploma is not required.