Facilities Cleaning & Customer Care Associate

SBM Offshore; Cincinnati (OH); On-site; USD 31,000 - 33,000; Full time

Job summary

SBM Offshore is seeking a Customer Service Representative to ensure cleanliness and sanitation across assigned areas. The role includes janitorial duties, operating cleaning equipment, and maintaining daily upkeep with a focus on safety and teamwork.

The position requires no specific education, offers 3–6 months of training, and may require a valid driver’s license or forklift certification. Bilingual ability is a plus, and strong communication is essential.

Qualifications

• No formal education requirement; 3–6 months training or experience preferred.
• Valid driver’s license may be required; forklift certification possibly required.
• Bilingual abilities are a plus.
• Ability to read and interpret instructions, procedures, manuals and other documents.

Responsibilities

• Perform janitorial duties.
• Operate motorized cleaning equipment.
• Maintain daily upkeep of assigned area.
• Report incidents and hazardous conditions to supervisor.
• Comply with safety rules, policies, and procedures.
• Perform work assignments in a team with other employees.
• Follow all protocols and company procedures.
• Maintain clean work area.
• Understand customer service and satisfaction.
• Understand reporting systems and the environment.

Skills

Bilingual

Verbal communication

Written communication

Reading instructions

Education

No formal education required

Tools

Cleaning equipment knowledge

Job description

SBM Offshore is seeking a Customer Service Representative to ensure cleanliness and sanitation across assigned areas. The role includes janitorial duties, operating cleaning equipment, and maintaining daily upkeep with a focus on safety and teamwork.

The position requires no specific education, offers 3–6 months of training, and may require a valid driver’s license or forklift certification. Bilingual ability is a plus, and strong communication is essential.