Facilities Assistant Shift Manager

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Wellness programs

401(k) matching

Annual performance bonus

Job summary

A leading entertainment company in Indiana is seeking a skilled operations supervisor who will oversee staff and daily management of designated shifts. The ideal candidate will possess an associate degree and have relevant experience, particularly in electrical, plumbing, and HVAC. The role emphasizes strong communication skills, customer service, and OSHA compliance, offering opportunities for growth and a competitive rewards package.

Qualifications

• Associate degree or equivalent experience with one to two years of related training.
• Strong written and verbal communication skills; fluent in English.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).
• Ability to maintain confidentiality and professionalism.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience in all aspects of maintenance/engineering, esp. electrical, plumbing, HVAC.

Responsibilities

• Supervise staff and manage daily operations of a designated shift.
• Adhere to scheduling and support guest satisfaction.
• Assist in managing maintenance and construction projects.
• Oversees maintenance projects; decides use of in-house vs external resources.
• Inspects projects after completion for satisfactory results and safety.
• Ensures OSHA standards are followed and maintains grounds as needed.
• Maintains property cleanliness, attractiveness, and functionality; reports issues promptly.
• Keeps confidential information secure and handles department matters professionally.

Skills

Electrical knowledge

Plumbing knowledge

HVAC knowledge

Carpentry knowledge

Microsoft Office proficiency

Strong communication skills

Problem solving

Team collaboration

Education

Associate degree in a related field

Tools

Microsoft Office

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.
• Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.
• May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Assists in managing maintenance and construction projects and determines best practice for using in‑house resources or outside vendor for applicable shift.
• Assists in inspection of projects after completion for satisfactory results.
• Assists with ensuring OSHA standards are followed during designated shift.
• Assists with managing grounds crew and maintenance of property grounds as required.
• Assists in conducting a daily inspection of the property to ensure that it is clean, attractive, and fully functional. Implements immediate remediation of problems; reports any issues to manager. Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.

Requirements

• Associate degree (A.A. in related field; one to two years of related experience and/or training; or equivalent combination of education and experience. Prior supervisory experience preferred.
• Must have a working knowledge of Electrical, Plumbing, HVAC, and Carpentry trades, along with knowledge of generators, fire pumps, and electrical switchgears; trade license is preferred.
• Must have strong written and verbal communication skills; must be fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must be proficient in Microsoft Office applications (Excel, Word, and Outlook).
• Previous experience with all aspects of maintenance and engineering (special emphasis on electrical, plumbing, air conditioning, and maintenance of all equipment).
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must be able to read and interpret plans and specifications.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.