Facilities Assistant (Shift 2pm-11pm M-F & 11am - 8pm M-F)

CBRE; New York (NY); On-site; USD 56,000 - 66,000; Full time

Job summary

CBRE is seeking a Facilities Assistant in New York to support a Class A office building over 400,000 sq ft, delivering a white-glove workplace experience. You will work hands-on, coordinating Workplace Services, cleaning, and space readiness in a fast-paced environment.

The role emphasizes customer service, teamwork, and adherence to safety standards. Two shifts are available (2pm-11pm and 11am-8pm), with opportunities for growth within CBRE's facilities management organization.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Customer service oriented with a warm and welcoming demeanor.
• Ability to follow basic work routines and standards.

Responsibilities

• Coordinate and support Workplace Services; set up offices and reset shared spaces.
• Provide cleaning and janitorial services for office areas.
• Submit janitorial and maintenance work orders; coordinate with partners.
• Respond to customer requests and complaints with accurate information.
• Assist with light-duty adjustments and equipment delivery as needed.
• Use firmwide tools to report and track areas needing attention.

Skills

Customer service

Communication skills

Organizational skills

Basic math

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Join a Facilities Management team supporting a global, high‑profile professional services environment where service excellence, operational rigor, and teamwork matter. This role plays a hands‑on part in delivering a seamless, first‑class workplace experience in a fast‑paced, high‑visibility setting. You’ll work alongside experienced professionals in a polished, people‑centric workplace that values collaboration, accountability, and service mindset while offering clear opportunities for career growth, skill development, and long‑term advancement within FM.

About The Role

The primary objective of this position is to assist the Facility Management team in providing an outstanding white-glove workplace experience within a Class A office building exceeding 400,000 square feet. The two shifts 2pm-11pm M-F & 11am - 8pm M-F.

What You’ll Do

• Provides coordination and support for the delivery of Workplace Services; office set up, cleaning and resetting of all shared spaces. i.e. clean and sanitize desks, empty trash, reset all office items (keyboard, mouse, monitor, phone, etc.)
• Services include, but are not limited to Cleaning/Janitorial Office Services
• Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and connects with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g., Facilities or Janitorial Team).
• Responds promptly to customer requests and complaints with accurate and thorough information according to the specific request.
• Assists with light-duty adjustments such as: Furniture reset, delivering temporary equipment and supplies.
• Utilizes firmwide technology tools to report and track the areas that need attention.
• Complies with all applicable codes, regulations, governmental agency and Company directives related to building operations and work safety.
• Performs general labor work as assigned including loading, unloading and moving materials. Runs errands to support projects.
• Performs housekeeping functions and maintains the professional appearances of the property, equipment, engineering spaces, and common areas.
• Responds quickly to emergency situations, summoning additional assistance as needed.
• Prepares meetings and conference rooms, arranging tables and chairs as requested.
• Performs other duties as directed and participates in ad-hoc office improvement projects.
  
  

What You’ll Need

• High School Diploma or GED with up to 2 years of job-related experience.
• Customer service oriented with a warm and welcoming demeanor
  
  

Ability to follow basic work routines and standards in the application of work.

• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
  
  

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

New York Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Facilities Assistant position is $56,000 annually, and the maximum salary for the Facilities Assistant position is $66,350 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).