Description
The Twin Valley Coffee Facilities Maintenance Technician is the hands-on presence at all of our locations, performing repairs, responding to equipment issues, and completing preventive maintenance to keep our equipment and buildings safe and reliable. The role covers a wide range of coffee and beverage equipment along with general facilities upkeep such as basic plumbing, electrical, grounds, and light construction repairs. The ideal candidate is a self-directed problem solver with maintenance or technical experience, ideally in a commercial food service environment.
Responsibilities
- Serve as the first point of contact for maintenance issues at all TVC locations
- Record parts used and labor time on work orders so repair costs and equipment history stay accurate.
- Repair and troubleshoot cafe equipment, including espresso machines, water filtration systems, cold brew tap systems, etc. Flag repairs for outside vendors when necessary.
- Support the production team and their equipment.
- Complete general building repairs such as shelving and door hardware, drywall touch-ups, fixture replacement, and minor plumbing and electrical fixes.
- Be on site for scheduled vendor preventive maintenance visits confirming the work performed and keeping service history and equipment records current.
- Perform recurring trunk line cleaning after hours.
- Maintain exterior areas including landscaping touch-ups and seasonal preparation.
- Prepare Morgantown cafe and worksites for winter weather by stocking salt and snow removal tools. Clear snow and ice from walkways and customer access areas before opening hours.
- Monitor and inspect buildings for fire, security, and life safety issues, and flag anything that needs vendor testing or follow-up.
- Support health department and FDA inspection readiness by keeping equipment clean and in good repair, flagging sanitation or pest concerns, and keeping maintenance records current and easy to produce.
- Build and maintain strong working relationships with vendors and contractors, scheduling preventative maintenance visits and monitoring necessary repairs.
- Keep a current asset inventory of all major equipment to support quarterly insurance audit reporting.
- Flag equipment, parts, and repair needs that require budget approval, and provide cost estimates when asked.
- Keep the facilities’ vehicle clean, fueled, and ready for daily use, and flag any service or repair needs.
- Develop daily plans and schedules to keep work organized across multiple locations, prioritize effectively, and anticipate needs before they become urgent issues.
- Prepare facilities for changing weather conditions and seasonal needs.
- Answer occasional after-hours maintenance calls for emergencies or special events, and provide occasional hands-on support for company events.
- Adhere to health, safety, and environmental regulations in the workplace.
Requirements
Skills and Abilities
- 2 or more years in a technical or maintenance related role preferred, through any combination of education, training, or work experience, especially in restaurant, food service, or commercial beverage equipment.
- Working knowledge of basic plumbing, electrical, HVAC, and refrigeration systems.
- Comfortable learning and using a CMMS (MaintainX or similar) to manage work orders, assets, and reporting.
- Strong self-direction and problem-solving skills, comfortable being the first responder on site, diagnosing issues independently, and knowing how
- Able to prioritize and manage multiple open issues across several locations at once.
- Strong organizational, record keeping, and documentation habits, logging work clearly with photos so status and history are easy for others to follow.
- Good communication and interpersonal skills, including the ability to speak with all levels of employees, guests, vendors, and contractors on day-to-day scheduling and repair needs.
- Must have a valid driver's license, be comfortable driving between multiple locations daily, and pass required background and driving checks.
- Willingness to work a flexible schedule, including early mornings for snow removal, evenings, and after-hours response for emergencies.
- Familiar with Google Suite tools and other software applications.
- OSHA 10 training is preferred but not required.
Physical Requirements
- Regularly lift and move objects up to 50 lbs, and up to 70 lbs occasionally with assistance.
- Manual dexterity in hands and fingers.
- Capable of driving multiple hours a day between locations.
- Comfortable climbing ladders and accessing roofs or overhead equipment as needed.
- Able to work outdoors in cold and wet weather, including shoveling snow.
- General physical activities such as standing for long periods, stooping, kneeling, lifting, and walking.
Company Values
All employees of Twin Valley Coffee are expected to demonstrate a commitment to our company values of excitement, brand pride, people focus, and integrity. We are an equal opportunity employer.