Facilitator/Instructor

Schenectady Community Action Program; City of Schenectady (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Paid Personal Time

Paid Sick Time

Company Holidays

Medical Insurance

Dental & Vision Insurance

403(b) with Company Match

Flexible Spending Accounts

Referral Program

Employee Assistance Program (EAP)

Parental Leave

AND MORE!

Job summary

Schenectady Community Action Program (SCAP) is hiring at the Main Office in Schenectady, NY. Earn $22.00 to $28.00 per hour delivering career readiness training and outreach services.

Responsibilities include recruiting participants, developing curricula, and connecting clients with resources. The role supports barrier removal and community partnerships while promoting SCAP’s mission to reduce poverty through education and employment readiness.

Qualifications

• Bachelor’s Degree in adult education, counseling, or related field.
• One year experience as a group facilitator or counselor working with adults.
• New York State driver’s license and access to a car; willingness to travel.
• Experience accessing community resources and building relationships with partners.
• Proficient with Microsoft Office and basic classroom technology.

Responsibilities

• Recruit and engage participants through outreach strategies for broad access to services.
• Develop curriculum for Career Readiness Workshops; update with best practices.
• Remain current on workforce development trends through trainings and collaboration.
• Model professional workplace behavior and effective communication.
• Refer customers to in-house case management and community resources.
• Support barrier-removal efforts including transportation and childcare.
• Promote the Work Readiness Training program via outreach events and partnerships.

Skills

Public speaking

Communication skills

Teamwork

Education

Bachelor’s Degree in adult education, counseling, or related field

Tools

Microsoft Office

Smart Boards

Job description

Job Details. Job Location: Main Office - SCHENECTADY, NY 12307. Salary Range: $22.00 - $28.00 Hourly.

$22-$28/hr

Helping people reclaim the life they deserve.

At Schenectady Community Action Program (SCAP), we believe in supporting one another as we all work collaboratively towards one common goal – eradicating poverty. By joining our team, you will help improve communities, alleviate poverty, and change people’s lives. SCAP is an anti-poverty agency serving low-income individuals and families who are in economic, educational, or social need. We recognize the importance of employee satisfaction and provide competitive wages, work‑life balance, career advancement, and an amazing benefits package.

We believe that empowering people is the best way to help families move out of poverty. Come join our team if you want to make a positive impact on our local community.

What SCAP offers for you!

• Paid Personal Time
• Paid Sick Time
• Company Holidays
• Medical Insurance
• Dental & Vision Insurance
• 403(b) with Company Match
• Flexible Spending Accounts
• Referral Program
• Employee Assistance Program (EAP)
• Parental Leave
• AND MORE!

Responsibilities

• Recruit and engage participants through outreach strategies designed to ensure broad access to services for anyone who may benefit, ensuring full classes; prepare adequately prior to class.
• Develop curriculum for Career Readiness Workshops and recommend updates to keep it current with best practices. Incorporate core WRT components such as professional communication, teamwork, problem solving, time management, workplace culture, digital literacy, and job‑search skills.
• Remain current regarding workforce development and program development by researching best practice and workforce trends, regularly interacting with colleagues, and attending trainings and workshops as available.
• Model and teach appropriate workplace behavior by incorporating concepts into everyday interactions such as timeliness, conflict resolution, and appropriate communications and appearance.
• Assist customers with referral to support services by actively referring for in‑house case management and sharing new knowledge of community resources with the team.
• Support implementation of barrier‑removal assistance, including transportation, childcare, technology access, and work‑appropriate clothing resources.
• Promote the Work Readiness Training program through outreach events, community partnerships, and collaboration with local Career Centers. Demonstrate proactive knowledge of SCAP’s services.

Qualifications / Requirements

• Bachelor’s Degree in adult education, counseling, or related field.
• One (1) year experience as a group facilitator or counselor working with adults in a similar environment.
• Must have a New York State driver’s license, have regular access to a car, and be willing to travel to off‑site locations.
• Must have experience accessing community‑based resources and the ability to create relationships with business and workforce development experts.
• Ability to learn quickly the resources available to low‑income people, and to adequately refer to existing in‑house and external community resources.
• Demonstrated computer expertise with Microsoft Office, the use of Smart Boards, and the ability to stay up to date on workplace technology. Use technology required for hybrid/virtual training delivery and support digital literacy instruction for participants.
• Must be able to work cooperatively as a team and display good problem‑solving skills both as a facilitator and as an employee.
• Knowledge and understanding of issues related to individuals and families in poverty. Ability to build upon the strengths of those we serve with diverse racial, cultural, social, educational and economic backgrounds, including high‑risk populations, to provide high‑level services and lasting solutions to fit each individual’s and family’s needs.
• Must have demonstrated written and verbal communication skills.

Schenectady Community Action Program is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, national origin, religion, age, sex, sexual orientation, marital status, familial status, pregnancy, gender identification, military status, or on any other basis prohibited by applicable law.