Program Assistant

Scapny; City of Schenectady, Northern (NY, KY); Hybrid; USD 36,000 - 39,000; Full time

Benefits offered by this job

Paid Personal Time

Paid Vacation Time

Paid Sick Time

Company Holidays

Medical Insurance

Dental & Vision Insurance

403(b) with Company Match

Flexible Spending Accounts

Referral Program

Employee Assistance Program (EAP)

Parental Leave

AND MORE!

Job summary

Schenectady Community Action Program (SCAP) seeks an organized Full-Time admin/office manager to support data reporting, procurement, and executive assistance in SCHENECTADY, NY. Day shift with a future option for one remote day per week based on organizational needs.

The role requires a 4-year degree and 3 years of related experience; strong communication, computer skills, and a customer-service mindset are essential. SCAP offers competitive wages and a comprehensive benefits package.

Qualifications

• Bachelor's degree in a related field with 3 years of experience; supervisory experience preferred.
• Experience handling time-sensitive, confidential information and supporting executive management.
• Strong written and verbal communication with appropriate boundaries and confidentiality.
• High computer literacy; proficient with Microsoft Office and databases.
• Ability to multi-task and maintain an efficient, well-organized office.
• Direct customer service experience is a plus.
• Team-oriented with strong problem-solving skills.
• Understanding of poverty-related issues and diverse populations.

Responsibilities

• Data collection, data entry and monthly report generation from multiple databases.
• Support agency initiatives and events; streamline processes to reduce duplication.
• Provide office support to enable efficient organizational flow and assist the Director.
• Supervise receptionist/intake staff; manage coverage and reception operations.
• Order supplies, process purchase orders and maintain equipment.
• Assist with training scheduling and other management support tasks.
• Conduct orientation activities for new department employees per policies.

Skills

Communication

Time management

Multi-tasking

Problem solving

Teamwork

Education

Bachelor's Degree

Tools

Microsoft Office

Databases

Job description

Job Details

• Job Location: Main Office - SCHENECTADY, NY 12307
• Position Type: Full Time
• Education Level: 4 Year Degree
• Salary Range: $26.00 - $28.00 Hourly
• Job Shift: Day
• Job Category: Admin - Clerical

$26-$28/hr

After the successful completion of the introductory period, this position offers the opportunity to work remotely one day per week, subject to organizational needs.

Helping people reclaim the life they deserve

About SCAP

At Schenectady Community Action Program (SCAP), we believe in supporting one another as we all work collaboratively towards one common goal - eradicating poverty. By joining our team, you will be joining in the mission to help improve communities, alleviate poverty, and change people's lives. SCAP is an anti-poverty agency dedicated to serving low-income individuals and families who "are in economic, educational or social need.". We recognize the importance of employee satisfaction and will provide you with all the tools you need every step of the way. Here at SCAP, we will provide you with competitive wages, work-life balance, career advancement and an amazing benefits package.

We believe that empowering people is the best way to help families move out of poverty. Come join our team if you're looking to make a positive impact on our local community.

What SCAP offers for you!

• Paid Personal Time
• Paid Vacation Time
• Paid Sick Time
• Company Holidays
• Medical Insurance
• Dental & Vision Insurance
• 403(b) with Company Match!
• Flexible Spending Accounts
• Referral Program
• Employee Assistance Program (EAP)
• Parental Leave
• AND MORE!

Responsibilities

• Responsible for timely and accurate data collection, data entry and generating monthly reports from numerous databases for management.
• Work as a member of the agency support team to implement appropriate systems and to support agency initiatives and events. Integrate processes to reduce duplication of effort and maintain integrity of policies and procedures.
• Responsible for office support functions to enable an efficient and effective organizational flow, providing support services to the Director in an accurate, efficient, and timely manner.
• Supervise receptionist/intake secretary, following all agency policies and arranging for coverage as needed including covering the reception area as needed. Manage reception area including representing SCAP proactively, keeping with appropriate systems.
• Order supplies and equipment for Department and process purchase orders as directed. Maintain all equipment in good working order as needed.
• Assist with the scheduling of training, make appointments and other support functions for Management.
• Conduct orientation activities for new employees of the Department and other personnel as directed following Agency best practices and policies.

Qualifications & Requirements

• Bachelors Degree in a related field and three (3) years related and progressive experience. Office management and supervisory experience preferred.
• Experience working with time sensitive, confidential information and providing support to executive management.
• Demonstrated excellent written and verbal communication skills, with good knowledge of appropriate boundaries and exercising confidential protocols.
• High level of computer literacy required including the use of technology that creates efficient systems. Experience with Microsoft Office Products, databases, and other software required.
• Must be able to multi-task, answer multi-line phones, conduct a smooth running office and show excellent organizational skills.
• Experience with direct customer service preferred.
• Must be able to work cooperatively as a team and display good problem solving skills.
• Knowledge and understanding of issues related to individuals and families in poverty. Ability to build upon the strengths of those we serve with diverse racial, cultural, social, educational and economic backgrounds, including high risk populations, to provide high-level services and lasting solutions to fit each individuals and family's needs.

Schenectady Community Action Program is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, veteran status, or any other basis prohibited by law.