Face-to-Face Customer Advocate — Training, Bonuses & Growth

Aurelius Consulting Group; Boston (MA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Opportunity for advancement

Training & development

Job summary

Aurelius Consulting Group is seeking a Customer Service Representative to be the first point of contact with customers at promotional events and retail locations in Boston. You will explain products, assist with sign-ups and purchases, and deliver excellent service across varied interactions.

No previous experience is required; full training will be provided, and you will join a supportive, team-based environment with opportunities for advancement and ongoing development.

Qualifications

• No previous experience required; full training provided.
• Friendly, confident and approachable.
• Strong communication and genuine enjoyment of working with people.
• Positive, self-motivated and eager to learn.
• Team-oriented and reliable.

Responsibilities

• Represent client brands at promotional events and customer engagement campaigns.
• Speak with customers face-to-face and build genuine rapport.
• Understand customer needs and recommend the right product or service.
• Share accurate information about current campaigns and promotions.
• Help customers through registrations, applications, or purchases.
• Deliver a strong customer experience from first conversation to completion.
• Work with team leaders to hit individual and team goals.
• Take part in ongoing product knowledge and development sessions.

Skills

Friendly demeanor

Strong communication

Team player

Motivated & eager to learn

Reliable & professional

Job description

Aurelius Consulting Group is seeking a Customer Service Representative to be the first point of contact with customers at promotional events and retail locations in Boston. You will explain products, assist with sign-ups and purchases, and deliver excellent service across varied interactions.

No previous experience is required; full training will be provided, and you will join a supportive, team-based environment with opportunities for advancement and ongoing development.