In-Person Customer Advocate | Growth & Training

Brand Fusion; Nashville (TN); On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Performance bonus

Company events

Flexible schedule

Paid training

Job summary

Brand Fusion in Nashville is hiring a Customer Service Representative to engage customers face-to-face, explain products, and drive sign-ups. You’ll work with nationally recognized brands, delivering a positive first impression and solutions-based service.

No prior experience required; paid training, coaching, and opportunities for advancement are provided. This role focuses on real conversations, relationship-building, and meeting sales goals in a fast-paced environment.

Qualifications

• No previous experience required; training provided.
• Excellent interpersonal skills and a friendly demeanor.
• Willingness to learn and meet performance goals.

Responsibilities

• Welcome and engage customers in a friendly, professional way
• Learn about different products, services, and campaigns
• Listen to customers and understand what they're looking for
• Answer questions and recommend suitable solutions
• Support customers through purchases or sign-ups
• Build positive customer relationships
• Contribute toward customer acquisition and sales goals
• Keep customer information accurate where required
• Work alongside the Nashville team toward shared goals

Skills

Communication

Active listening

Reliability

Willing to learn

Motivation

People skills

Job description

Brand Fusion in Nashville is hiring a Customer Service Representative to engage customers face-to-face, explain products, and drive sign-ups. You’ll work with nationally recognized brands, delivering a positive first impression and solutions-based service.

No prior experience required; paid training, coaching, and opportunities for advancement are provided. This role focuses on real conversations, relationship-building, and meeting sales goals in a fast-paced environment.