Fabrication Business Development Manager

ThyssenKrupp Materials NA; Charleston (SC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Company Match

Paid Vacation and Holidays

Job summary

thyssenkrupp Materials NA is seeking a Fabrication Outside Sales Representative to develop and manage customer relationships, identify fabrication opportunities, and drive profitable sales growth across allocated territories. You will coordinate with inside sales, operations, and leadership to ensure delivery, quality, and value-added solutions for customers.

The role requires a strong understanding of metal fabrication processes, project management, and market conditions, along with the ability

Qualifications

• Bachelor's degree in Business, Engineering, Manufacturing, or related field or equivalent industry experience.
• 7+ years outside sales, business development, or account management in metal fabrication or related industry.
• Strong communication, negotiation and relationship-building skills.

Responsibilities

• Develop and execute strategic sales plans to achieve revenue and market growth.
• Identify, qualify, and secure new fabrication business opportunities within targeted markets and territories.
• Maintain and grow relationships with existing customers to increase retention and sales volume.
• Coordinate with internal teams to ensure successful project execution and customer satisfaction.

Skills

Outside sales

Account management

Customer relationships

Negotiation

Communication

Travel willingness

CRM proficiency

Project management

Education

Bachelor's degree in Business/Engineering/Manufacturing

Tools

CRM systems

Microsoft Office

Job description

Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes 'just-in-time' or 'just-in-sequence.'.

Ken-Mac Metals is one of the leading distributors of aluminum, pre-painted aluminum and stainless steel sheet, strip and coil in the country, distributing products throughout the NAFTA region from eight plant locations and additional warehouse and distribution facilities across North America. In addition, they offer value-added coil and cut-to-length processing and blanking services. The company is one of the largest distributors of its kind, with one of the most respected supply chains, positioning Ken-Mac Metals as a preferred material source.

thyssenkrupp Steel Services, a division of thyssenkrupp Materials NA, Inc., is a leading supplier of flat rolled, hot rolled, and hot dipped carbon steel products to the U.S. Marketplace, including galvanneal, galvalume, galfan and enameling steel. Our people, our suppliers, and our state-of-the-art service centers in Richburg, South Carolina, Woodstock, Alabama, Sinton, Texas, and Detroit, Michigan all supported by a network of stocking locations throughout North America, are dedicated to providing exceptional customer service to our customers from a variety of manufacturing sectors.

Your responsibilities

Job Summary

The Fabrication Business Development Manager is responsible for developing and maintaining customer relationships while driving profitable sales growth for fabrication products and services. This role serves as the primary point of contact for existing and prospective customers, identifying opportunities, understanding customer requirements, and delivering value-added solutions that align with fabrication capabilities.

The representative actively pursues new business opportunities within assigned territories, conducts customer visits, prepares quotations, negotiates pricing, and collaborates closely with inside sales, operations and customer service teams to ensure customer expectations are met. Success in this role requires a strong understanding of metal fabrication processes, manufacturing operations, project management principles, and market conditions.

In addition to customer-facing responsibilities, the Fabrication Outside Sales Representative is expected to support the Operations team in developing and maintaining a robust network of vendors, suppliers, subcontractors, and industry contacts that contribute to business growth and enhance the company's fabrication capabilities. This includes identifying and qualifying strategic partners, sourcing new fabrication and processing resources, monitoring market trends, and leveraging industry relationships to improve responsiveness, capacity, competitiveness, and value-added solutions for customers. The representative will collaborate with Operations and Leadership to align vendor development efforts with the company's growth strategy and operational objectives.

Job Description

Key Accountabilities

• Develop and execute strategic sales plans to achieve revenue, profitability, and market growth objectives.
• Identify, qualify, and secure new fabrication business opportunities within targeted markets and territories.
• Maintain and grow relationships with existing customers to increase customer retention, satisfaction, and sales volume.
• Conduct joint sales calls with existing TK Flat Roll sales representatives to identify fabrication opportunities within the current customer base, provide fabrication sales training and support, and drive the conversion of contract sales into higher-margin, value-added fabrication work.
• Conduct customer visits, plant tours, and project reviews to understand requirements and promote fabrication capabilities.
• Prepare and present quotations, proposals, and value-added solutions that meet customer specifications and business objectives.
• Collaborate with inside sales and operations teams to ensure successful project execution and customer satisfaction.
• Monitor project status, communicate updates to customers, and proactively resolve issues that may impact delivery, quality, or schedule.
• Negotiate pricing, terms, and contracts while maintaining targeted profit margins.
• Develop, maintain, and expand a network of vendors, suppliers, subcontractors, and industry contacts to support fabrication growth and enhance service offerings.
• Identify and qualify strategic vendor partners that expand capacity, capabilities, geographic reach, and competitive advantage.
• Leverage vendor and industry relationships to source fabrication services and solutions that support customer needs and business growth.
• Gather and communicate market intelligence regarding industry trends, competitive activity, customer requirements, and emerging opportunities.
• Represent the company at industry events, trade shows, customer functions, and networking opportunities to strengthen brand presence and generate leads.
• Maintain accurate sales forecasts, customer activity records, opportunity pipelines, and account plans.
• Achieve established sales, margin, customer acquisition, and business development performance metrics.
• Promote a culture of safety, quality, professionalism, and exceptional customer service in all customer and vendor interactions.
• Meets TKMNA Employee Attributes/Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

This position has been identified as "safety sensitive" by thyssenkrupp under applicable laws. Accordingly, any application for this position that is considered for employment with thyssenkrupp requires successful completion of pre-Employment drug testing, which may include testing for marijuana in accordance with any applicable federal, state, and local laws.

Qualifications

Minimum Requirements

• Bachelor's degree in Business, Engineering, Manufacturing, or a related field; equivalent industry experience may be considered in lieu of a degree.
• Minimum of 7 years of outside sales, business development, account management, or related experience in metal fabrication, steel processing, industrial manufacturing, or a related industry.
• Demonstrated success in developing new business and growing customer relationships within a competitive market.
• Working knowledge of metal fabrication processes, including stamping, plate fabrication, welding, cutting, machining, forming, assembly, and finishing operations.
• Experience reading and interpreting engineering drawings, specifications, and customer requirements.
• Strong understanding of estimating, quoting, contract negotiation, and project management principles.
• Proven ability to develop and maintain a network of vendors, suppliers, subcontractors, fabricators, and industry contacts to support business growth.
• Experience identifying and qualifying third-party fabrication resources and strategic partners to expand service offerings and operational capacity.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong analytical and problem-solving abilities with a customer-focused mindset.
• Proficiency with CRM systems, Microsoft Office Suite, and sales reporting tools.
• Valid driver's license and ability to travel regularly within assigned territories and customer locations.
• Ability to work independently while effectively collaborating with operations, engineering, estimating, purchasing, and leadership teams.

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

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