F135 USN/USMC Fleet Support & Services Associate Director (Onsite)

Pratt & Whitney; East Hartford (CT); On-site; USD 157,000 - 299,000; Full time

Job summary

Pratt & Whitney, a RTX business, seeks a senior leader for the F135 Sustainment Fleet Support & Services organization in East Hartford. You will oversee teams, develop tactical plans, ensure training and compliance, and coordinate with senior stakeholders to support US Navy/Marine Corps operations.

Required: 12+ years aerospace experience (or 10+ with advanced degree), extensive customer-relations and leadership experience, and eligibility for a Secret clearance. Travel 10–15% is expected.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 12+ years aerospace experience, or 10+ years with advanced degree.
• 10+ years in customer relationship management and leading projects.
• 10+ years in formal communication and presentation.
• U.S. citizenship and ability to obtain Secret security clearance.

Responsibilities

• Oversee Fleet Support & Services for US Navy/Marine Corps customers; lead teams and set plans.
• Manage multiple teams with Managers/Supervisors; align with Field Service objectives.
• Develop tactical/operational plans; allocate manpower across locations.
• Ensure training/qualifications for deployed teams.
• Support training and audits to maintain internal controls.
• Represent F135 Sustainment at customer meetings and site visits.
• Coach and mentor employees; address development and performance.
• Address escalated issues and present updates to executives.
• Travel approximately 10-15%.

Skills

Leadership

Customer relationships

Strategic planning

Communication

Presentation

Project management

Education

Bachelor's degree

Advanced degree

Job description

Date Posted: 2026-10-23

Country: United States of America

Location: US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type: DoD Clearance: Secret

Security Clearance Status: Active and existing security clearance required after day 1

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

• The F135 Sustainment organization is seeking an experienced leader to oversee the Fleet Support & Services team responsible for supporting the US Navy and US Marine Corps customers. In this role, you will lead multiple teams, develop tactical and operational plans, and ensure quality and consistency in addressing customer needs. You will also manage complex customer agreements, address escalated issues, and provide regular updates to senior stakeholders.
• Lead and manage multiple teams headed by Managers and/or Supervisors, ensuring alignment with Field Service objectives.
• Develop and implement tactical and operational plans to address complex client issues and allocate manpower efficiently across multiple geographic locations.
• Ensure deployed teams receive adequate training and qualifications to support fleet operations.
• Support training and audit programs to ensure compliance with internal controls and operational standards.
• Represent F135 Sustainment leadership at key customer meetings and site visits.
• Coach and mentor employees, addressing development and performance needs while recognizing achievements.
• Address escalated issues that could impact fleet operations and present updates and recommendations to executive leadership.
• Travel is estimated at approximately 10-15%.

Qualifications You Must Have:

• Bachelor's degree is required.
• A minimum of 12 years of Aerospace-related experience, or an Advanced degree and minimum of 10 years of Aerospace-related experience.
• At least 10 years of experience in customer relationship management.10 years of experience leading projects and resolving complex issues creatively and analytically.
• 10 years of experience in formal communication and presentation.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
• The ability to obtain and maintain a U.S. government-issued Secret security clearance is required.

Qualifications We Prefer:

• Familiarity with F135 Operations and Sustainment.
• An advanced degree in a technical or business field.
• Active Security Clearance.

The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.