F135 Hardware Field Support Engineer

Pratt & Whitney; East Hartford (CT); On-site; USD 69,000 - 131,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Job summary

Pratt & Whitney, a world leader in aircraft engines and propulsion systems, seeks a Hardware CSE to provide technical and sustainment support for engine hardware. You will interface with customers, program offices, Field Service Engineers, and engineering to support fielded gear and sustainment tasks.

The role emphasizes travel up to 10% to F135 Field Sites, collaboration with multiple teams, and the development of technical maintenance data.

Qualifications

• Typically requires a bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) and 1+ years of prior experience.
• Works to achieve day-to-day objectives primarily within area of responsibility.
• Identifies, defines and resolves problems that are not immediately evident. Problems are typically within a single area of responsibility and are typically solved through exercise of discretion and/or judgment, often drawing from prior experiences or standard procedures and basic analysis.
• Communicates with parties within and outside of own team to explain facts, policies and practices related to work area, influencing decision-makers with recommended courses of action.

Responsibilities

• Respond to Technical Field Questions (Action Requests).
• Support Engineering Investigations (Deficiency Reports).
• Technical Maintenance Manual Data Creation/Updates/Interpretation.
• Author technical presentations and Field Information Notices as required.
• Maintenance Awareness Briefings.
• Engineering Changes /Design Reviews for Sustainment Impacts.
• Field Implementation / Retrofit Planning / Service Test Letters.
• Support Technical Conferences as needed.
• Production Quality Notification (QN) and Escape (6015) support.
• Provide direct, in-person support for a variety of significant field efforts.

Skills

Customer focus

Gas turbine knowledge

Communication skills

Education

Bachelor's degree in STEM

Job description

Pratt & Whitney, a world leader in aircraft engines and propulsion systems, seeks a Hardware CSE to provide technical and sustainment support for engine hardware. You will interface with customers, program offices, Field Service Engineers, and engineering to support fielded gear and sustainment tasks.

The role emphasizes travel up to 10% to F135 Field Sites, collaboration with multiple teams, and the development of technical maintenance data.