F&I Training Lead for Auto Dealerships

CNA National Warranty Corp; Kansas; On-site; USD 70,000 - 110,000; Full time

Job summary

CNAN seeks an F&I Trainer to elevate finance and insurance training across our sales teams, agents, and dealership partners. You will turn knowledge into practical, engaging training that improves dealership performance while upholding regulatory and compliance standards.

Hands-on dealership experience is preferred, and the ideal candidate can deliver in-person, virtual, and web-based sessions, including train-the-trainer workshops, ACE training, and associated materials.

Qualifications

• Bachelor's degree in Business Administration, Sales and Marketing, or equivalent work experience.
• At least two years of F&I sales experience in auto dealerships.
• At least three years of progressive sales training experience within the vehicle service contract industry.
• At least two years of platform sales training experience.
• Strong knowledge of F&I principles, dealership operations, and relevant regulations and industry standards.
• Experience designing, delivering, and evaluating training, along with excellent communication, presentation, and facilitation skills.
• The ability to plan one to two years ahead, manage multiple priorities, and resolve problems at both strategic and operational levels.
• Experience developing and deploying sales and service systems, a strong customer focus, and proficiency in Word, PowerPoint, and Excel.

Responsibilities

• Deliver practical F&I income development training through in-person, virtual, and web-based sessions, including train-the-trainer workshops.
• Help develop and deliver ACE training, reinforcing consistent use of training programs, processes, and materials.
• Support sales team members and agents in dealership assessment and training activities that strengthen F&I performance and grow sales of CNAN products.
• Train sales teams on effective income development techniques and help translate learning into dealership practices.
• Measure and report on customer-facing training activities, using ongoing analysis to evaluate effectiveness and alignment with business goals.
• Ensure training aligns with relevant regulations, industry standards, and CNAN's compliance expectations.
• Represent CNAN at industry functions, in person or through other channels.

Skills

F&I sales experience

Dealership operations

Regulations & standards knowledge

Training design & evaluation

Train-the-trainer

Presentation & facilitation

Strategic planning

Communication skills

Education

Bachelor's degree in Business Administration, Sales and Marketing, or related field

Tools

Word

PowerPoint

Excel

Job description

CNAN seeks an F&I Trainer to elevate finance and insurance training across our sales teams, agents, and dealership partners. You will turn knowledge into practical, engaging training that improves dealership performance while upholding regulatory and compliance standards.

Hands-on dealership experience is preferred, and the ideal candidate can deliver in-person, virtual, and web-based sessions, including train-the-trainer workshops, ACE training, and associated materials.